Question posted by huntermhope on April 13th, 2017
Return
Really did not think I was so thick that I could not work out how to return a item that does not do what it says on the tin. Bought a wired mouse in Aldi Inverness UK. AND IT IT CERTAINLY HAS A FAULT. My problem is finding out how to return for a refund as I stay 6 hours away from nearest Aldi store. "I CANNOT FIND A FORM TO FILL IN FOR RETURN. SOMEONE HELP".
Current Answers
Answer #1: Posted by Odin on April 13th, 2017 6:16 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,640
Member since:
April 10th, 2010 Points: 41,236,640
The return policy for the UK is at https://www.aldi.co.uk/customer-services/returns. The section applying to your situation reads:
If your item is faulty, you can send it our way within 12 months of purchase, complete with the receipt, to get your money back.
For mailing instructions you may want to call Aldi Customer Services at 0800 042 0800.
If your item is faulty, you can send it our way within 12 months of purchase, complete with the receipt, to get your money back.
For mailing instructions you may want to call Aldi Customer Services at 0800 042 0800.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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