Question posted by bleutzinger on August 29th, 2014
Phone Number For Live Person????
Current Answers
Answer #1: Posted by BusterDoogen on August 29th, 2014 10:27 AM
- How to reach a live person:
- Just press 0 when recording begins
I hope this is helpful to you!
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Answer #2: Posted by SoCalWoman on August 31st, 2014 12:27 AM
Big Fish Games Customer Support can be reached through one of the following options:
- Telephone: 206-213-5753, Mon - Fri 9am to 5:30pm PST
- Online Form: Contact Us
Please keep in mind the option they prefer is through the online form which is submitted to their Customer Support directly from Big Fish Games website. The response timeframe is 24-48 hours.
However, as you would prefer to speak to a rep you can choose to call them instead (you can bypass a bit of the automated messages by pressing zero once the recording begins). The wait time varies according to the number of callers waiting at that time.
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Answer #3: Posted by BigFishGamesSupport on September 12th, 2014 3:38 PM
https://bigfishgames.custhelp.com/app/ask
Since all of our support is done via e-mail, once your Customer Support ticket has been successfully submitted, you'll receive an email confirmation letting you know we got it.
Our reps will be more than happy to work with you to get the problem resolved!
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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