Over Charged For Hidden Object I Pad Game. Witches Of Abraham

Hello wrdiddley,

You may want to ask customer service at Big Fish Games for an accurate answer. I suggest this because there are a number of reasons why the discount was not applied when you made the purchase, as listed below.

The easiest way to request a refund on the difference overcharged is to contact Big Fish Games by submitting, their Contact Us online form. A reply is usually received within 24 - 72 hrs.

As to why the discount was not applied, this may be due to one of the following:

• Forgot to enter the coupon code during checkout
• Code was not entered exactly as shown (entry error)
• Code was not entered in the appropriate Coupon Code Box
• Previously purchased a Big Fish game (applies for 1st time buyers only)
• Discount not applicable for the game purchased, such as a Collector's Edition games, and others.
• Coupon already expired

These are just a few reasons why a discount would not apply. More information on this can be reviewed at the following: Using a Coupon Code

 

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