Question posted by dgscebbi on November 17th, 2011
Hh3 Will Not Start Up After Download Of Product
Hello
BF manager and the HH3 product downloaded properly,
issued RUN and BF manager came up and when we click
the PLAY button...nothing...no messages and looks like it goes back to PLAY AGAIN on BF. We have loaded and reloaded many times...running WIN-XP and SP3..there is only ONE administrative user on this PC.
Tried just about everything, DirectX is 0x800 I guess.
All other Alwar games run fine on this PC....Why do we need a BF manager to run this PURCHASED game..more overhead in my opinion...
I'd like a refund of this product since we can not get it to run.
rgds
Current Answers
Answer #1: Posted by BigFishGamesSupport on November 18th, 2011 10:56 AM
BigFishGamesSupport
Member since:
June 27th, 2011 Points: 270,120
Member since:
June 27th, 2011 Points: 270,120
Customer support should be able to get the game fixed up or, if you prefer, see about getting you a refund or a replacement. The fastest way to get this resolved is to contact them here:
Just complete the request, click "Continue," and then click "Submit Question."
Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp
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