Question posted by chez3010 on August 13th, 2013

Can You Refund Credit Card Deductions That I Have Not Approved And Am Unsubscrib

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Answer #1: Posted by SoCalWoman on August 13th, 2013 9:40 AM
This answer was accepted by the poster of the original question.
SoCalWoman

Member since:
December 16th, 2012

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Hello Chez3010,

If the charges occurr at monthly intervals, this would likely be due to Big Fish membership fees (usually around $6.99/month). This can happen when you (or someone) purchases a game from Big Fish and agree to join the Game Club during checkout. I am guessing this is not something you were aware of joining.

For information on cancelling your Big Fish Game Club's Membership, you can go here.

Or

You can contact Big Fish Games Customer Service for assistance.

Please note: Your question was addressed on Helpowl.com, not Big Fish Games. Therefore, I am not a Big Fish Game Associate. You will still need to cancel through Big Fish Games.

Hope this helps


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

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