Question posted by bettyhaveron on August 9th, 2013
Can Not Download Games
I Have Been Downloading Bigfish Games For A Number Of Years With No Problems-now Every Time I Try To Download Asign Saying Error Comes Up. I Have Had My Computer Checked And No Faults Were Found On It. Please Help- I Miss New Games.
Current Answers
Answer #1: Posted by SoCalWoman on August 9th, 2013 12:51 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Although I know you have been on Big Fish for quite some time, you may resolve the issue by performing an Uninstall/Reinstall of the Game Manager.
This surprisingly takes care of issues such as your's.
If that does not resolve your issue then you may want to ask a Customer Support rep for assistance. However, I suggest you download Big Fish Games 'Dr. Felix's Diagnostic Report'
http://bigfishgames.custhelp.com/app/answers/detail/a_id/1688/kw/download%20error%200x80070570
(Full instructions on how to use this are provided)
Once complete, this report will show the diagnostic results, which can be used when contacting Customer Support.
Hope this helps
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~It always seems impossible until it is done~
Nelson Mandela
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