Game Bought Will Not Work Wrote 3 Times So Far To No Avial

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Answer #1: Posted by BigFishGamesSupport on November 1st, 2011 5:30 PM

This answer was accepted by the poster of the original question.

BigFishGamesSupport

Member since:
June 27th, 2011

Points: 270,120

1,100
points

I'm so sorry that you haven't heard back from customer support yet! You should receive a confirmation email just as soon as you submit a question to customer support-- if you've received this email, then please be assured that we'll get back to you as soon as possible.

If you haven't received a confirmation email, then please follow these steps when submitting your question:

http://bigfi.sh/CShelp

Just complete the request, click "Continue," and then click "Submit Question." We'll get back to you as soon as possible so that you can get back to your game!

Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp

Answer #2: Posted by markempee on November 8th, 2011 1:57 AM

markempee

Member since:
October 28th, 2011

Points: 163,290

100
points

Your computer system might not reach the minimum requirements of your gaming software. The best thing you can do is to check the minimum requirements of your gaming software if your computer really meets those requirements particularly hardware requirements. Goodluck.