Question posted by Teandjoy on October 6th, 2011

Big Fish Games

I purchased witch's prison and my inventory just disappeared what the heck? Then I purchased stray souls and it froze up can't even get in to main menu. You can reach me at [email protected]

Current Answers

Answer #1: Posted by darapmonsta on October 6th, 2011 12:35 PM
This answer was accepted by the poster of the original question.
darapmonsta

Member since:
December 14th, 2010

Points: 259,700
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You might check out the forums for this game to see if others who have played the game can help out. You can find them here:

http://bigfi.sh/ruGS09

If you don't find what you're looking for there, go ahead and contact support directly:

http://bigfi.sh/CShelp

 

Answer #2: Posted by BigFishGamesSupport on October 18th, 2011 12:58 PM
BigFishGamesSupport

Member since:
June 27th, 2011

Points: 270,120
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There are a couple of things that could be going on here, but our customer support is really good at getting to the bottom of this sort of thing. The fastest way to get this resolved is to contact them here:

http://bigfi.sh/CShelp

Just complete the request, click "Continue," and then click "Submit Question." We'll get back to you as soon as possible so that you can get back to your games!


Looking for assistance for Big Fish Games? Contact us directly here: http://bigfi.sh/CShelp

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