Binatone Concept Combo 3505 Support Question
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Question posted by brimforde on July 3rd, 2023
Phone Has Dialling Tone Only, No Other Function Work Does It Need Power Supply
Current Answers
Answer #1: Posted by SonuKumar on July 3rd, 2023 9:35 AM
However, some features of the phone, such as the answering machine or the cordless handset, may require power to work properly. The base unit, which includes the answering machine, usually needs to be connected to a power source to operate all its functions, including recording messages and playing back messages.
If you are experiencing an issue where only the dialing tone works and no other function, such as the answering machine or the cordless handset, is working, it is possible that the base unit is not receiving power. Here are some troubleshooting steps to try:
- Check the Power Connection: Ensure that the base unit of the phone is properly connected to a power outlet using the provided power adapter. Check if the power adapter is functioning correctly and delivering power to the base unit.
- Power Cycle the Phone: Unplug the power adapter from the base unit and wait for a few seconds before plugging it back in. This power cycle may help resolve any temporary issues.
- Inspect the Cordless Handset: If the cordless handset is not working, make sure it is properly placed on the charging cradle to charge. Check if the handset's battery is in good condition and has a charge.
- Check the Phone Line: Verify that the phone line is properly connected to the base unit. Try plugging the phone into a different phone jack to rule out any issues with the phone line itself.
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Regards,
Sonu
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