Question posted by tinasluxurioussheets on March 14th, 2024
What Happened To Bojangles
Current Answers
Answer #1: Posted by SonuKumar on March 14th, 2024 7:55 AM
1. Try Contacting the Store Again:
Call at different times: Restaurants tend to be busiest during peak meal hours. Try calling again during less busy times (mid-morning or mid-afternoon).
Be persistent: Keep trying until someone answers.
2. Contact Bojangles Corporate:
If the store isn't responsive, here's how to escalate:
Bojangles Website: Find the "Contact Us" or "Customer Feedback" section on their website. Most companies have online forms to submit complaints.
Social Media: Companies are often responsive on Twitter or Facebook. Leave a respectful but detailed message about your experience.
3. Important Things to Include:
Store information: Location (Smyrna, TN), store number (000375), date and approximate time of your order.
Issues: Incorrect order, poor food quality, unresponsive staff.
Request: Clearly state that you want a full refund.
Documentation: Keep your receipt as proof of purchase.
Additional Tips:
Be firm yet polite: Express disappointment, but avoid insults or threats.
Reference attempts to contact the store: This shows you tried resolving it at the local level.
Here's a sample message you can adapt:
"Dear Bojangles Customer Service,
I had a very poor experience at your Smyrna, TN store (#000375) on [date] at approximately [time]. I ordered a 12-piece family meal with sides and a fish sandwich, but received an incomplete order with undercooked food. Multiple attempts to contact the store were unsuccessful. I am deeply disappointed and would like a full refund of $46.62. I've attached my receipt. I hope this matter is resolved promptly.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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