Question posted by jim53364 on June 28th, 2012

Lost Luggage

My Luggage did not arrive in Rome yesterday 27 June 2012 I checked in at Glasgow on flight no BA2957 to Gatwick then boarded flight no BA2540 to Rome my luggage failed to arrive in Rome on route I left my luggage ticket on the glasgow to gatwick flight but my partner who has a Quantas Tag on one of the bags and it is under James Hardie 22 Cara Crescent Berwick 3806 Melbourne Australia but they were both booked under my name Annette Kerr they are both green holdalls with wheels. The contents are as follows larger bag has ladies clothes bottome zip has red shoes white and fawn flip flops bags in the top section there is yellow dress white dress shorts tee shirts blue toilet bag hair dryer in the second bag there his gents clothing ie blue jeans mens polo shirts black blue dress shirts mens brown sneekers in the bottom of bag is blue ladies white jacket I leave Rome tomorrow please can you find my 2 Bags today and deliver to hotel which is Residenza di Ripetta Via di Ripetta 231 00186 Rome Italy tele no +39063231144 my mobile no is +61421009767 could you please contact me ASAP as I leave Rome tomorrow Regards Annette Kerr

Current Answers

Answer #1: Posted by latempe28 on June 30th, 2012 5:26 PM
This answer was accepted by the poster of the original question.
latempe28

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June 28th, 2012

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Annette, did you file a claim with British Airways?  You must do that first.  You can submit a claim on their website: http://www.britishairways.com/travel/baggen/public/en_gb?cookiesAccepted=newvispop

Here is the BA lost luggage telephone number from Italy:  

Tracing lost baggage Tel: 06 89386034
Fax:
+34 91 514 1317 Baggage tracer
Contact baggage tracing 07:00 - 23:00
daily

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