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Brother International MFC-9970CDW Support Question

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Question posted by scdaw on June 22nd, 2014

Mfc-9970cdw Can't Scan From Adf Troubleshooting

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Related Brother International MFC-9970CDW Manual Pages

Software Users Manual - English - Page 6

...Scan to Image ...177 Scan to OCR ...178 Scan to E-mail ...179 Scan to 10.6.x Addresses panel 149 9 Scanning 151 Scanning a document using the TWAIN driver 151 Scanning an image into your Macintosh 152 Scanning a duplex (two sided) document (For MFC-9560CDW 152 Pre-Scanning...X 10.5.x to File...180 COPY / PC-FAX ...182 DEVICE SETTINGS ...184 Remote Setup...185 Quick-Dial ...186 Status Monitor...
Software Users Manual - English - Page 7

... Network license (Windows®) ...200 Configuring Network Scanning (Windows 201 Configuring Network Scanning (Macintosh 204 Using the Scan key...205 Scan to E-mail ...206 Scan to E-mail (E-mail Server, For MFC-9460CDN and MFC-9560CDW 207 Scan to Image ...207 Scan to OCR ...208 Scan to File...209 Scan to FTP...210 Scan to Network ...214 How to set a new default for...
Software Users Manual - English - Page 45

... drag the icon to the Troubleshooting and Brother Genuine Supplies Web site...such as paper empty or paper jam. 2 You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor... located in start/All Programs/Brother/MFC-XXXX on your taskbar, click the in the small window. Printing Status Monitor ...
Software Users Manual - English - Page 55

... Get Photo panel. Note Choose WIA: Brother MFC-XXXX or WIA: Brother MFC-XXXX LAN. Scanning Scanning a document using the WIA driver (Windows® XP/Windows Vista®/Windows® 7) 3 WIA compliant 3 For Windows® XP/Windows Vista®/Windows® 7 you can either use the ADF (automatic document feeder) or the scanner glass. e Choose...
Software Users Manual - English - Page 61

... the Source drop-down list. 54 Scanning Scanning a document using the scanner glass on page 56.) Note Duplex Scan is not supported by the MFC-9460CDN. You can choose duplex scan from Camera or Scanner.  (Windows Fax and Scan) Click File, New, then Scan. c Do one of a page after pre-scanning the document, you need to use...
Software Users Manual - English - Page 80

... can then easily register or change settings of each Scan button function. c The Device Scan Settings dialog will appear. c The Address Book window will appear. b Click Device Scan Settings. a Select the Device Settings tab. You can change the Quick Dial numbers from your machine's Scan key settings. a Select the Device Settings tab. For Address Book configuration, see Remote...
Software Users Manual - English - Page 91

ControlCenter4 Configuring Scan button settings 4 The Device Scan Settings button lets you configure your machine's SCAN key settings. 4 a Select the Device Settings tab. You can change settings of each Scan button function. d Click OK. 84 b Click Device Scan Settings. c The Device Scan Settings dialog will appear.
Software Users Manual - English - Page 198

... Landscape Front Back LCD Message (L)edge (Long edge) Front Back Front Back (S)edge (Short edge) Document Layout Table • Duplex Scan is supported for MFC-9560CDW. • Duplex Scan is available from the ADF only. • The XPS file format is available for Windows Vista® and Windows® 7, or when using applications which...
Software Users Manual - English - Page 212

...Device Scan Settings screen of ControlCenter4 or Device Button tab of your choice using on page 166. (SCAN), see Configuring Scan button settings on page 73 for Home Mode or Configuring Scan ...(S)edge 13 (Short edge) Document Layout Table • Duplex Scan is supported for MFC-9560CDW. • Duplex Scan is available from the ADF only. • The XPS file format is available for Windows ...
IFAX Network Users Manual - English - Page 40

Control panel setup Main menu 7.Network (Continued) Submenu Menu selections 6.Scan To E-mail - (MFC-9460CDN and MFC-9465CDN) 4.Scan To E-mail (MFC-9560CDW) Options Color 100 dpi* Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W ...
Network Users Manual - English - Page 89

...previous printing job fail? To allow access, see Troubleshooting in the Printer menu: (Windows® 2000...Devices and Printers and then Printers and Faxes. 8 Are you did not choose to print, see Printing the WLAN report (For MFC-9560CDW) on page 37.) If there is still in the print queue of your computer, delete wireless it . Troubleshooting Brother machine cannot print or scan...
Network Users Manual - English - Page 90

...scanning i Port number 54925 / Protocol UDP  PC-FAX RX i Port number 54926 / Protocol UDP  Network scanning...Printing the WLAN report (For MFC-9560CDW) on page 80. See...the IP address and the subnet mask automatically. Troubleshooting I'm using security software. (continued) Question .... I want to check my network devices are set correctly. Question Interface Solution Is...
Users Manual - English - Page 2

... recorded as the original owner of the product. If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-9970CDW Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is online at http://www.brother.com/registration/. © 2010 Brother Industries, Ltd...
Users Manual - English - Page 13

...print from a computer 57 Printing a document 57 11 How to scan to a computer 58 Scanning a document 58 Scanning using the scan key 58 Scanning using a scanner driver 59 A Routine maintenance 60 Replacing the ...88 B Troubleshooting 95 Error and maintenance messages 95 Transferring your faxes or Fax Journal report 103 Document jams 104 Document is jammed in the top of the ADF unit ...
Users Manual - English - Page 113

Troubleshooting Error Message Cause Action Document Jam The document was not inserted or fed properly, or the document scanned from Manual to another mode. Set Distinctive Ring to...only the size of the machine. See Document jams on page 104 or Using the automatic document feeder (ADF) on . DR Mode in the fuser unit. (See Paper is jammed underneath paper tray 1 on ...
Users Manual - English - Page 137

...document properly. (See Using the automatic document feeder (ADF) on page 26 or Using the scanner glass on ...the Start button and choose Settings and then Printers. Troubleshooting Copy difficulties (continued) Difficulties Vertical black line appears ... areas on page 17.) 121 Right-click Brother MFC-XXXX Printer. The machine prints the first couple ...Devices and Printers.
Advanced Users Manual - English - Page 1

ADVANCED USER'S GUIDE MFC-9970CDW Version 0 USA/CAN
Advanced Users Manual - English - Page 100

When an optional tray is installed, the machine can increase the memory up to maximum of plain paper. Memory board B MFC-9970CDW has 256 MB of 20 lb (80 g/m2) paper. The machine has one SO-DIMM (Small Outline Dual In-line Memory Module). SO-DIMM Types B ...
Quick Setup Guide - English - Page 1

... WARNING indicates a potentially hazardous situation which , if not avoided, may result in other languages, please visit http://solutions.brother.com/. Quick Setup Guide Start Here MFC-9970CDW Please read this Quick Setup Guide for the correct setup and installation. Then, please read Safety and Legal Booklet first before you set up your...
Quick Setup Guide - English - Page 23

... a faster data transfer or USB for the fastest throughput speed. • Although the Brother MFC-9970CDW can be the best method of connection for 2 seconds. Press a or b to display ...the data transfer speed of documents and applications. To use the machine from other electronic devices can configure the wireless settings again. 1. Infrastructure Mode a Access point/router b Wireless...

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