Brother International QL-810W Support Question
Brother International QL-810W Support Question
Find answers below for this question about Brother International QL-810W.Need a Brother International QL-810W manual? We have 7 online manuals for this item!
Question posted by Sooka on March 14th, 2024
The Button Are No Longer Working, How Can I Fix This. Thanks
The person who posted this question about this Brother International product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.
Current Answers
Answer #1: Posted by waleq on March 14th, 2024 3:32 AM
waleq
Member since:
November 15th, 2021 Points: 136,900
Member since:
November 15th, 2021 Points: 136,900
The Brother QL-810W is a thermal label printer, and if the button is no longer working, it's possible that there is a problem with the button itself or with the connection to the printer's motherboard.
To try to fix the issue, you can start by unplugging the printer and waiting a few minutes before plugging it back in. If that doesn't work, you may need to open the printer and check the button and connections for any damage or loose wires.
Please respond to my effort for providing you with possible solution to your question by "accepting the answer" and clicking the "helpful"
Yours regard,
Waleq.
Answer #2: Posted by SonuKumar on March 14th, 2024 8:04 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,604,590
Member since:
May 9th, 2021 Points: 16,604,590
Here are the troubleshooting steps you can follow to try and fix the non-working buttons on your Brother QL-810W label printer:
1. Basic Checks:
Power: Ensure the printer is plugged in, the power switch is on, and the power light is illuminated.
Connections: Check that the USB cable (if used) or the network connection (if on WiFi) is secure.
Restart: Unplug the printer for about 30 seconds, then reconnect it and power it back on.
2. Cleaning:
Buttons: Gently clean the buttons and the surrounding area with a slightly dampened microfiber cloth to remove dust or debris. Avoid excess water.
Keypad (if possible): If you're comfortable and the keypad can be accessed, carefully clean internal contacts with isopropyl alcohol. Allow it to fully dry before reassembly.
3. Stuck Keys:
Gently Massage: Lightly press and release each button a few times to see if any become unstuck.
4. Reset:
Procedure: Some Brother models have a reset procedure (check your manual). Typically, this involves holding down a specific button combination while powering on the printer.
5. Internal Issues:
Hardware Failure: If basic troubleshooting fails, the buttons or the control board might be faulty. This may require professional repair.
Finding Support:
Brother Website: Visit Brother's support site (https://support.brother.com/) for model-specific troubleshooting guides and FAQs.
Brother Customer Service: Contact Brother directly for further assistance and to discuss repair options if needed.
Let me know if you've tried these steps and the outcome, and I'll try to provide more specific guidance!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
Your search handyman for all e-support needs!!
Related Brother International QL-810W Manual Pages
Raster Command Reference - Page 26
...
1 Reserved
25
24
8 Reserved
Raster Command Reference
Value/Reference Fixed at 80h Fixed at 20h Fixed at "B" (42h) Fixed at "4" (34h) QL-800 "8" (38h) QL-810W "9" (39h) QL-820NWB "A" (41h) Fixed at "0" (30h) Fixed at "0" (30h) Fixed at "00h" Refer to table (3) below. Refer to table (1) below.
Fixed at 00h Fixed at 00h Fixed at 3Fh Value specified where the "various mode" command 00h...
Users Guide - Page 9
... Printer Settings Using Web Based Management (Web Browser 161
Section IV Appendix
15 Resetting the Label Printer
163
Resetting All Settings to the Factory Settings Using the Label Printer Buttons (QL-810W only) ..........163 Resetting Data Using the LCD menu (QL-820NWB only 163 Resetting Data Using the Printer Setting Tool 164
16 Maintenance
165
Cleaning...
Users Guide - Page 12
1 Setting Up the Label Printer
1
Parts Description
Front
QL-810W
12
11
1
1
1
1
13
2 3
4
6
1 Battery LED 2 Status LED 3 Power Button 4 Feed Button 5 Cutter Button 6 WPS Button 7 Wi-Fi LED
14
1 5 9
7
8
10
8 Wi-Fi Button 9 Editor Lite LED 10 Editor Lite Button 11 DK Roll Compartment Cover 12 Label Output Slot 13 Roll Spool Arm 14 Roll Spool Guide
2
Users Guide - Page 13
Setting Up the Label Printer
QL-820NWB
12 14
13
1
15
1
16
1
2 3
5
4
11
1 Indicator Display 2 Date Display 3 Time Display 4 Status LED 5 Power Button 6 Cutter Button 7 Menu Button 8 Cancel Button 9 Up Arrow Button 10 Down Arrow Button 11 OK Button 12 LCD
6
7
8
9
10
13 Label Output Slot 14 DK Roll Compartment Cover 15 Roll Spool Arm 16 Roll Spool Guide
3
Users Guide - Page 20
... you start up the Label Printer, the language configuration is displayed. The Status LED turns green.
Important When turning the Label Printer Off, do not remove the battery or disconnect the AC Adapter until the orange Status LED turns Off.
1
1
Setting LCD Language (QL-820NWB only) 1
a Press the Menu Button. The clock setting screen...
Users Guide - Page 33
...;)
Wireless Direct 2
Wireless Direct allows you to connect the Label Printer to the USB Port on the back of the Label Printer.
Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button.
b Connect the USB cable to the USB Port on...
Users Guide - Page 35
.../router.
Note The SSID can affect communication, or the data transfer speed of the Label Printer.
Using the Label Printer (QL-820NWB only) 1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button. 2 Press the ▼ Button to the previous screen until it is reset. Push the Cancel...
Users Guide - Page 43
... the App Store or Google Play™:
Application Brother iPrint&Label
Mobile Transfer Express
Features
Create and print labels using a USB cable.
Using the Label Printer (QL-820NWB only)
1 Press the Menu and ▼ Buttons to select the [WLAN] menu, and then press the OK Button.
Set [WLAN (On/Off)] to [On].
2 Press the Menu...
Users Guide - Page 80
... [P-touch Template Settings]. b Start the Printer Setting Tool.
For Windows Vista / Windows 7 / Windows Server 2008 / Windows Server 2008 R2: From the Start button, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting
5
Tool].
For Windows 8 / Windows 8.1 / Windows Server 2012 / Windows Server 2012 R2: Click the [Printer Setting Tool] icon on...
Users Guide - Page 97
... mass storage area.
6
e Press the OK Button.
Note
If the mass storage area does not appear...the folder cannot be guaranteed.
• Wired LAN, Bluetooth (QL-820NWB only) and Wi-Fi are not supported.
• Do...work correctly.
• If multiple files are copied, the order that the Label Printer is turned off the Label Printer. Other file formats are not available while the Label...
Users Guide - Page 99
... select the number of labels for printing.
2 Press OK Button. The set to the template mode. 1 Press the Menu Button and ▼ Button to select the [Template Settings] menu, and then press the
OK Button. 2 Set [Template Mode] to [On].
Other Functions
Template Printing from the Label Printer Using the LCD menu (QL-820NWB only)
6
Transferred or...
Users Guide - Page 100
... screen.
When [Off] is selected on the [Confirm Print] in the [Template Setting] menu 1 The number of labels for printing.
2 Press OK Button. c The database selecting screen is displayed. Press ▲ or ▼ Button to select the number of printing setting screen is displayed. d The LCD back to select a template and press...
Users Guide - Page 143
...button appears only if the Label Printer is disconnected from mass storage mode. Select the BLF format when printing using the mass storage mode or connecting your mobile device to
the Label...the template to save the template.
a Create the template using Bluetooth. b Without connecting the Label Printer to the computer, select [Configurations] in the BLF or PDZ format.
c Click [...
Users Guide - Page 153
... a Transfer Package file (.pdz).
143
Transferring Templates with P-touch Transfer Express (Windows only)
c Click [File] - [Save Transfer File]. Important
The [Save Transfer File] button appears only if the Label Printer is saved as the Transfer Package file (.pdz).
• You can combine multiple templates into a single Transfer Package file (.pdz). Note •...
iPrint&Label Users Guide - Apple Devices - Page 2
...other manuals. Thank you for computers.
install.brother
Available Applications for Use with P-touch Editor and saved to a cloud service, and send them to create and print labels using templates on...and install printer drivers and software, visit our website. P-touch Editor Lite (QL-810W only)
Label creation software for the correct setup procedure.
For more information on your model...
iPrint&Label Users Guide - Apple Devices - Page 5
... disconnect the AC Adapter until it locks into place. Turning Power On/Off
On: Press the Power ( ) Button to use . 1. The Status LED turns green. Off: Press and hold the Power ( ) Button again to indicate the Label Printer status.
X QL-810W
X QL-820NWB
Status LED
Not lit
Power Off.
Close the DK Roll Compartment Cover correctly...
iPrint&Label Users Guide - Apple Devices - Page 7
... automatically when you connect the Label Printer, you connect the QL-810W.
4. P-touch Editor Lite will take longer than usual to install is displayed.
The [QL-810W] icon is displayed when the Label Printer is set as the default mode. 2.
Turn the Label Printer On, then press and hold the P-touch Editor Lite Button until the green P-touch Editor...
iPrint&Label Users Guide - Apple Devices - Page 8
.../router's SSID from the App Store or Google Play™: • Brother iPrint&Label • Mobile Transfer Express
Connecting the Label Printer to a Mobile Device
For QL-810W Press and hold the Power Button and the WPS Button simultaneously until the Wi-Fi LED flashes.
• (QL-820NWB only) When your mobile device does not detect the...
ESC/ P Command Reference - Page 96
... . Refer to table (3) below . Refer to table (4) below .
Control Command Detailsi The printer status consists of bytes) 8 Reserved
Value/Standard Fixed at 80h Fixed at 20h Fixed at "B" (42h) Fixed at "4" (34h) QL-810: Fixed at "9" (39h) QL-820: Fixed at "A" (41h) Fixed at 00h Refer to "3.1 Print area" on page 10. Refer to "3.1 Print area" on page 10...
P-touch Template Manual/ Command Reference - Page 24
... labels or a fixed length is specified in P-touch Editor, or that was added for details.)
Background color specified in red to display a drop-down list, and then select the desired option.
- 19 -
4. Specifying a Text Layout setting Click the button circled in P-touch Editor become extremely small if the wrapping feature is no longer...
Similar Questions
How To Change The Language On My Pt-d200 Label Maker
I Need Help In Changing The Language On My Label Maker Moy Sent Me The Link But I Am Still Having Tr...
I Need Help In Changing The Language On My Label Maker Moy Sent Me The Link But I Am Still Having Tr...
(Posted by pencilcactus2004 1 year ago)
I Am Looking For A Label Maker That Uses Hebrew Font - Do You Have Such A Thing?
I am looking for a label maker that uses the Hebrew font (with vowel points if possible) that would ...
I am looking for a label maker that uses the Hebrew font (with vowel points if possible) that would ...
(Posted by PEGGYHILDEBRAND 8 years ago)
Underscore Button On Pt 2200 Brother Label Maker
how do you make an underscore using this label maker?
how do you make an underscore using this label maker?
(Posted by gabarrtiger 9 years ago)
I Am Considering Purchasing This Label Maker. Can't Find Any Reviews. Help
Considering purchasing Brother P-touch PTH100 handheld label maker. What are the review on this item...
Considering purchasing Brother P-touch PTH100 handheld label maker. What are the review on this item...
(Posted by Sunshine2009 10 years ago)
Dim Lcd Screen On The Brother Pt-2030 Label Maker?
I'm having trouble seeing the letters on the PT-2030 LCD screen. Is there a way to increase the cont...
I'm having trouble seeing the letters on the PT-2030 LCD screen. Is there a way to increase the cont...
(Posted by seaiturof 12 years ago)