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Canton DM 55 Support Question

Canton DM 55 Support Question

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Question posted by dereckcoates on April 20th, 2017

My New Dm 55 Will Not Connect To My Samsung Tv,& Also My Panasonic Dvd Player.

I have just bought a new Canton DM 55 soundbar. It is connected to a Samsung Series 6 LED TV from 2012.I have tried both using the fiber-optic audio cable or the coaxial analogue audio cables between my DM 55 & either the TV or via the DVD player. All 4 combinations produce no sound at all from the DM 55. After about 10 seconds, the DM 55 goes into "standby".It looks like the DM 55 cannot "hand-shake" with the TV or DVD.If I check the fibre optic cable after connecting to the TV/DVD, the cable shows the expected red light, so the cable looks OK. So, the DM 55 should be receiving the audio signal from the TV/DVD "optical audio out" connection. Likewise for the analogue coaxial cable pair.I think that my TV &DVD "settings" are set up correctly. I tried both settings for "Loudspeaker", ie TV or EXTERNAL, but it made no difference.I do not know how to investigate this catastrophic situation.

Current Answers

Answer #1: Posted by waelsaidani1 on April 20th, 2017 7:02 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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You can connect a Canton soundbase to most flatscreen TVs with just one simple connection. Most flatscreen TVs have an optical audio output, which can be used with the supplied cable. This will carry the audio of whatever you're watching on TV, to the Canton soudbase for a vastly improved audio performance.What if my TV doesn't have an optical output?

There is also a coaxial digital input and RCA analogue input available.

Related Canton DM 55 Manual Pages

Owners Manual - Page 33

... access to socket clear Keep away from heat sources Do not use aggressive, alcohol-based or abrasive cleaning agents Do not reach inside the speaker Unplug the device during thunderstorms In case of overload turn the volume down 33 Safety advice Please follow the safety advice when positioning and maintaining your DM system.
Owners Manual - Page 35

...receptacle. When the provided plug doesn't fit into your safety. Power down the apparatus before connecting or disconnecting any heat sources such as the disconnect device, the mains plug of the .... To prevent electric shock, do not use the plug with wet hands. English Do not install the apparatus near any cable. The wide blade is used as radiators, heat registers, stoves, or other...
Owners Manual - Page 38

... check that all the following parts are present: • 1x Canton DM Soundbar • 1x Remote control inc. Capacity up to a variety of music 38 battery • 1x Mains cable • 1x optical digital audio cable • 1x stereo RCA cable • 1x digital RCA cable Installation The Canton Digital Movie should be positioned underneath the screen on a flat surface...
Owners Manual - Page 39

... specified for this system (CR 2032). Only use and may therefore have a shorter lifespan. TV (optical) 4 Input - DVD (coaxial) 5 Input - Note The battery provided is correctly inserted according to activate. Ext. AUX (analogue) 6 Jack service (Canton) 39 DM Soundbar open closed Connection Terminal SUB OUT Service DM 55 Remote control English CR 2032 Connections DM 1 Power Inlet...
Owners Manual - Page 40

..."DVD" on the DM system can be connected to connect video recorders or game consoles. Analogue input If your TV. English Connection Please ensure that you want to the DM system. To transmit the picture signal your TV does not have an optical audio output (Toslink). Digital input (coaxial) To transmit the DVD sound signal connect the digital coaxial output of the source used...
Owners Manual - Page 41

... - LED shines red DM disconnected from the mains it automatically returns to the last mode selected. Adjustment via Volume control (+6... -6 dB) 7 Bluetooth® Pairing Connection with a Bluetooth® Wireless Technology enabled source Memory Function After the DM system has been temporarily disconnected from the mains - ON/ OFF, volume) remain in place. g. for home cinema...
Owners Manual - Page 42

... that lights up blue for approx. 5 seconds in operation this LED is indicated by a red LED light. Input TV DVD AUX BT Soundmode TV Input (optical) DVD Input (coaxial) AUX input (analogue) Bluetooth® V30 --- The most important readouts and their meanings are shown below. The standby mode of the DM system is green. B6 T6 Playmode Volume (0 - 99) Mute Bass...
Owners Manual - Page 45

...a set -up where a flat-screen TV is pressed again the display changes to VOL . When activated, the dynamic range of the DM system. The "Volume +/-" keys can be used to switch the DRC function on top ...in volume. on the wall (factory setting). EQ1 for a free-standing DM system e.g. You can then use the "Volume +/-" keys to enhance quiet tones and suppress loud ones. This makes it possible...
Owners Manual - Page 47

.... Canton DM 55 - - If the mobile device requires an access code enter 0000. - If DIS appears in the BTP display. - If the connection fails the message FAI will appear as Con in the display, your mobile end device. - Start the search run on page 50. 47 Note: The DM system can manage up to the DM system connects automatically...
Owners Manual - Page 48

... (OFF). ON STANDBY MUTE To activate/deactivate this function is deactivated (OFF) the DM system needs to switch on /off ) the DM system will automatically exit the configuration menu. by again pressing and holding the "Play Mode" key for optical and coaxial digital input. when the source device has been switched off function only works for...
Owners Manual - Page 50

..., until AUT appears on the display. 2 Press the "Play Mode" key again briefly, until SEL appears on the used mobile device the DM system can also be connected to the BT input when it detects an audio signal from a mobile device. If no longer be selected manually. To activate/deactivate this function proceed with this...
Owners Manual - Page 51

..." functions must still be programmed. We recommend that the instructions for the Soundbar to 8. "Volume -". 9 If the display shows FAI this command.efehl belegt werden. 51 English IR learning function The DM system can learn the infrared code of your TV remote control has only one remote control. Press it once and the display...
Owners Manual - Page 52

... inputs TV, DVD, AUX and Bluetooth® when using your TV remote control. If the infrared (IR)...DM system switches directly to the DVD input. 4 If the code has not been memorized or if you do not want to allocate a key to the DVD input, briefly press the Input key to a key on your TV or universal remote control. If the Soundbar does not receive any key on the Canton...
Owners Manual - Page 53

... infrared codes it is not possible to guarantee that the IR learning mode has ended. IR delete function To delete the TV remote control commands learned by the DM system. English 53 The Soundbar will show CLR for approx. 5 seconds. If you press the "ON/ Standby" key for 3 seconds while still in the display...
Owners Manual - Page 54

...setting of the source device wrongly selected (Digital input "TV" and "DVD") 2. Sound reproduction too soft. No sound reproduction. Remove the protective foil from the provided optical cable. 54 "DTS" encoded output formats cannot be reproduced. 2. V olume of DM system or source device is empty. 2. C heck the connection of the "Volume" function. 1. D igital output on . Solution...
Owners Manual - Page 55

amplifier and computer). fridge). 4. English Problem DM system hums. Possible cause Solution 1. too long (AUX). 2. S ignal cable from specialist retailers) between the amplifier and the DM system to eliminate the humming. S ignal cable is not earthed). 55 Plug all safety class I devices (with a safety plug) connected to DM system 1. A nother piece of interference to a ...
Owners Manual - Page 56

... the Soundbar and your mobile end device as the DM system detects an audio signal from a mobile end device is not possible without interferences in most cases. (Disable WLAN at your mobile device.) 3. English Problem No playback via ­Bluetooth®. Solution 1. Connect your mobile end device. The mobile end device must be selected using the...
Owners Manual - Page 57

... end device is not connected to the DM system. 4. Activate the SEL...soundbar remote control or the "Power" key of your TV remote control from the optical or coaxial input. typing on the keyboard. 2. Deactivate the system tones on your mobile device pro- 1. The DM system does not switch automatically to the BT input inadvertently. D elete the "Power" key of the TV remote control (using...
Owners Manual - Page 59

...) Operation is placed at: www.canton.de/en/doc.htm Authorized Signature Date: January 15th 2015 Name: Günther Seitz Function: CEO 59 KG · Neugasse 21-23 · 61276 Weilrod / Niederlauken · Germany confirm and declare under our sole responsibility that the product DM 55 (Virtual-Surroundsound System with 3 Signal Inputs, one Output...
Owners Manual - Page 61

...equipment generates uses and can be maintained between the equipment and receiver. - Connect the equipment into an outlet on , the user is encouraged to try to correct... frequency energy and, if not installed and used in a residential installation. However, there is connected. - Consult the dealer or an experienced radio/TV technician for successful communication. Operation is subject ...

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