Celestron Infiniview LCD Digital Microscope Support Question
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Question posted by edwardsje on January 18th, 2023
Two Of Our Scopes Turn Off Automatically After A Few Seconds.
Two of our scopes turn off automatically after a few seconds. I have tried removing the batter and using only the power from the electric plug but same thing happens.
Requests for more information
Request from edwardsje on January 19th, 2023 5:24 AM
To those responding. I don't think you understand. There is no time to go to reset screens ro do any adjustments they come on and then shut down, just as the opening screen is coming up. I have removed batteries, changed batteries and there have been no changes.
To those responding. I don't think you understand. There is no time to go to reset screens ro do any adjustments they come on and then shut down, just as the opening screen is coming up. I have removed batteries, changed batteries and there have been no changes.
Current Answers
Answer #1: Posted by SonuKumar on January 18th, 2023 9:01 PM
https://s3.amazonaws.com/celestron-site-support-files/support_files/44360_Infiniview_Manual_REV_5lang.pdf
page 14 - system reset - try
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Regards,
Sonu
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Answer #2: Posted by MercedesAMG on January 18th, 2023 11:57 AM
This issue may be caused by a power-saving feature on the microscope. Check the user manual or contact Celestron customer support to see if there is a way to disable this feature or to extend the time before the scope automatically turns off. Additionally, check the battery level and make sure that the microscope is properly plugged in to a power source.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
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