Question posted by alanportnoi on September 10th, 2012

Advised Of Exceeded Browsing Charges When I Was Not Using My Phone

I was Abroad from 11.00am 2/9/12 returning at 11.00am 6/9/12.My phone was off during this time.On the 6th I found an sms from Cellcom stating I had exceeded my browsing package above 250NIS and they would disconnect in next hour dated 05.29 3/9/12. I phoned on Thursday 6th there was no English speaking staff they would call back in 10 mins but no call.I phoned yesterday was transfered to department dealing with this was promised a call back within 10mins no call back. Alan Portnoi

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Similar Questions

You Deactivated My Iphone 5s, This Is Wrong! I Have No Phone!
4/20 I talked with "Shawana"(?), Cellcome customer service agent, I purchased a new Iphone 6s, she c...
(Posted by slpatrick3 8 years ago)
Locked Phone
I am "locked" out of my phone apps. and don't know the "unlock" code! Please help . . . ASAP!
(Posted by ericrentmeester 8 years ago)
I Have Just Purchased A Cell Phone. It Has A Cellcom Israel Sim Card. Help
I want to know how many minutes I have left in my phone. How do I find out?
(Posted by solmax 8 years ago)
Phone Problems
I recently got a phone from Cellcom, It's a Samsung freedom i believe. I've had it for a few months ...
(Posted by haileyklein 13 years ago)
Ask a New Question
Use the box below to post a new question about Cellcom.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Cellcom Reviews

View thousands of Cellcom user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Cellcom customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Cellcom customer service rankings, employee comments and much more from our sister site.