What Are The Chegg Return Procedures And Refund Policies?

If you're not satisfied in any way with the physical book you receive or it turns out you don't need it, just return the book in the same condition within 21 days using our box and prepaid UPS shipping label. We'll provide a full refund minus the cost of shipping. When returning a book early using our prepaid label, the return shipping costs are prepaid and deducted from your refund -- $5 per book, up to a maximum of $10 per box. We do not charge any hidden restocking fees; you pay only for shipping when you return a book. If you are returning a book you purchased in new condition, it must be returned in new condition to be eligible for a refund. The 21-day refund qualifying period begins the day you place your order. This date can be found in and in your Order Confirmation email. To qualify for your refund, your return package must be postmarked by UPS within 21 days of your Ordered On date. You can print your label from My Account.Shipping policy:

We guarantee arrival of your textbooks no later than the date stated on your order confirmation. If you still haven't received your order by then, let us know and we'll refund your shipping costs and, if necessary, ship you another copy.