Question posted by eileen1209 on June 19th, 2014
Why Was My Account Charged $15.00 On 6/4/14?
On 3/4 i enrolled for 3 months for $7.50. I no longer want to be enrolled. I did not request additional months. Please credit my visa ending in 7278/
Current Answers
Answer #1: Posted by Odin on June 20th, 2014 7:36 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,670
Member since:
April 10th, 2010 Points: 41,236,670
If you wish to cancel (and haven’t done so yet), follow the instructions at http://www.classmates.com/sitesearch/help/article?articleId=4384&keywords=cancel. If necessary you can dispute unwarranted charges with your credit/debit card provider. You can also complain to the state of Washington’s Consumer Protection Division at 1125 Washington St. SE, Olympia, WA 98504.
You can reach Classmates at 206-301-5700. You can write the company with the form at http://www.classmates.com/search/help/contact.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TechSupport101 on June 20th, 2014 1:13 AM
TechSupport101
Member since:
May 24th, 2013 Points: 12,171,305
Member since:
May 24th, 2013 Points: 12,171,305
Hi. This is only Helpowl.com - a community Q&A site. To cancel your Classmate.com membership follow the tutorial here http://www.ehow.com/how_5792006_cancel-classmates-membership.html and as for a Refund, see http://classmates.pissedconsumer.com/classmates-com-how-to-get-a-refund-20101012202281.html
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