Why Can't I Access My Private Message?

This is very likely a browser issue. Do the following:

1. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies may help also, so you may want to do both. If the problem is not solved...

2. Restart your computer. If the problem is not solved...

3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742

4. As a last resort you may have to switch browsers.

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In case none of the above solves, you'll have to turn to Classmates. You can reach Classmates at 206-301-5700. You can write the company with the form at http://www.classmates.com/search/help/contact.

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