Question posted by annamadon on January 30th, 2016

I Just Picked Up A New Remote Today But I Can't Get It To Even Turn On The Tv? W

What do I do to get some help

Current Answers

Answer #1: Posted by freginold on January 30th, 2016 7:10 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
1,100
points
Hello, you probably just need to program your remote for your brand of TV. Programming a Comcast remote is fairly simple. You can find instructions here (select the remote model that resembles yours).

Comcast Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • What can I do if my remote control does not work with my TV?
    ... instructions for your Comcast set-top box, changing channels and turning the box on the receiver's front panel Check the batteries in the remote and install new batteries if necessary Visit our Remote Control Information page to control your TV, you have already programmed your remote and it .  If you must program it still doesn...
  • How to Use the All On Button on Your Remote Control
    ... an All On button, you can simply turn the TV on or off ) at the TV and press and hold the button until both your TV and cable box turn on (or off) If the cable box and TV become out of synch with the remote, pressing the button may turn one off and the other on (or...
  • Do I need to set my TV to a specific channel to use the new digital adapter?
    Set your TV and the adapter both to use channel 4). Do I need to set my TV to a specific channel to channel 3, unless instructed otherwise. (Some areas of the country use the new digital adapter?

Similar Questions

Need New Remote
My remote isn't working (old model for non-HD TV). Is there a service person that can come to my hom...
(Posted by mavsales 8 years ago)
Comcast All On Button Wont Turn Tv On
(Posted by wlevekris 9 years ago)
My Tv Remote Does Not Turn My Tv On!
I was told that the red button on the remote would turn my tv and cable on; however this is not happ...
(Posted by lkentselim1200 11 years ago)
Why Will My New Remotes Not Turn My 2 Tv's On And Off?
The remotes for the new device boxes that have just been activated will not turn my 2 TVs on or off....
(Posted by Becky6254 14 years ago)
Ask a New Question
Use the box below to post a new question about Comcast.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Comcast Reviews

View thousands of Comcast user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Comcast customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Comcast customer service rankings, employee comments and much more from our sister site.