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DIRECTV D12 Support Question

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Question posted by qazxLmac on June 23rd, 2014

D12-700 Receiver Will Not Turn On

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Answer #1: Posted by freginold on August 19th, 2014 4:50 PM
freginold

Member since:
December 20th, 2011

Points: 23,253,885
100
points
Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.) If you can’t get inside the box to clean the fan, you could spray it with some compressed air.

If the box still won't turn on, you will probably need to replace it.

Related DIRECTV D12 Manual Pages

System Manual - Page 5

... satellite music and a great selection of the biggest box office movies from DIRECTV CINEMA™. We'll take you 're plugged in your receiver was designed to accommodate several models, your receiver ... the HD channels included in , it's time to the DIRECTV® HD Receiver and the DIRECTV® Receiver. Because this user guide was not professionally installed or you are ready to start...
System Manual - Page 11

... shock, do not expose this device which , by reference to article 820, requires that the satellite dish coaxial cable shield be connected to the grounding system of the building as close to the ...other objects on top of fire or shock. Try not to Satellite Dish Installer: This reminder is required. do not operate the DIRECTV® Receiver on a flat, hard surface - Note to coil any twin...
System Manual - Page 14

...universal remote control is your TV and DIRECTV® Receiver on or off together. Use the POWER (PWR) button and Mode Switch to turn a single component on or off or on -screen ...size AA) are getting low and need to turn your touch point to operate your DIRECTV® Receiver. Mode Switch 14 DIRECTV® NON-DVR USER GUIDE These two buttons turn it off (for any other reason, press...
System Manual - Page 26

..."All Channels", "Channels I Get displays only the channels you subscribe to. On Standard-Definition Receivers, press the YELLOW button on your self-created lists is the only difference so check out ... the "Add..." Custom 1 and 2 are self-created lists of your preference. (Select OFF to turn the display of your remote and select "Change favorites list". You have 4 options to choose from ...
System Manual - Page 33

... programming. Using your entry to unlocking and adjusting limitations in the future. On High-Definition Receivers you want them for options), choose "Lock Now" from the left menu. An onscreen ... been restricted, or attempts to spend or watch beyond limitations set and temporarily unlocked, turning the receiver off will not be your passcode, you 're always able to create a passcode....
System Manual - Page 42

... is on your TV screen whenever a call comes in the call notices as follows: Press MENU, select "TVmail & Caller ID," then "Turn On Notices." On SD Receivers, set up your receiver to caller ID service through your phone company and your Call Log, select "TVmail & Caller ID," select "Edit Settings", then select "Caller...
System Manual - Page 52

... that's right for you and subscribe to select a language. The first screen will turn on. (Make sure your receiver for the onscreen program guide. Using the arrow keys on the remote control, move ...to : 1. Activate Your DIRECTV® Service Once all that says, "Acquiring Satellite Info". The receiver ID is on a sticker behind the access card door on the front of the remote ...
System Manual - Page 54

... Pick a video and audio output from the following lists based on your receiver offer good quality. SD receivers do not support HDMI, component video or digital audio. Please contact the manufacturer...audio outputs on the connectors your digital satellite receiver; Never connect an IN to an IN or an OUT to the TV. WARNING: Do not connect your receiver (or any other equipment, such as...
System Manual - Page 60

...directly to the program guide or to go to hide the SD duplicates. Scrolling Effects: Turn scrolling effects on -screen text language. Preferences These are user interface display settings which ...they scroll. No matter which include: Guide HD Channels (HD Receivers ONLY): Choose whether you the other option. For SD Receivers select "Display" and then press the GREEN and RED buttons...
System Manual - Page 61

... Zone" on or off, and to show Daylight Savings time or not. Captioning High-Definition Receivers On HD receivers, select "Captioning" to turn closed captioning on SD Receivers) to set your time zone and whether you want the receiver to select the font style, size and color for the display of captions. System Setup Chapter...
System Manual - Page 63

... that same format. If the next program changes to 1080i, the receiver tells the TV to change to show it in that format. HDTV High-Definition Receivers Select "HDTV" and then select either "Video", "TV Ratio" or "TV Resolution". You can turn Native mode ON or OFF. You may want to match the...
System Manual - Page 66

... your system is getting or to 200 feet away. System Setup IR/RF Setup High-Definition Receivers Certain remote control models feature RF (radio frequency) capability. Satellite This option is typically only used by installers when your receiver inside a cabinet or behind solid doors and still be able to command it from Infrared...
System Manual - Page 72

... times when you may experience a disruption in reception for a few minutes. Your receiver must be turned off. The message at right shows an example of what causes the on the ...instructions to follow. Your reception should return to your call Customer Service at times when the receiver would likely be plugged in parentheses. These updates will see an on-screen message and you...
System Manual - Page 73

..., etc. -- are in the phone line or satellite signal can give temporary false readings. Turn on your digital satellite receiver. Slide the mode switch to the DIRECTV position to have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. If you continue to put the remote control in satellite receiver-controlling mode, then press MENU. 3. See...
System Manual - Page 74

... a different channel without a remote control command. If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on the remote to see the progress bar again. - Solution: - This may have been activated. Possible Causes: - DIRECTV® Receiver turns on the screen, progress freezes during download. Press...
System Manual - Page 75

Press the INPUT button on . - If problems persist, turn the DIRECTV® Receiver back on the TV remote control to work; Check your TV, wait a few minutes, then turn off all equipment connected to your connections and cables. Solution: - Press the TV/VCR button on the VCR remote or on . - Press TV INPUT on...
System Manual - Page 76

... with either the remote or from the front panel. Wall outlet is blocking the IR sensor. - If receiver does not respond to receiver. - Solution: - Frequently Asked Questions DIRECTV® Receiver will not turn on Your receiver won't turn on the receiver: • Make sure mode switch is all power strips have a reset button). 76 DIRECTV® NON...
System Manual - Page 77

...or severe, especially if other household appliances or electronics are active, turn receiver back on top of the receiver. - If parental limits are affected. - Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions DIRECTV® Receiver Turns off while playing Your receiver turns off unexpectedly. Parental viewing limits may have blown a circuit breaker or...
System Manual - Page 78

..., or you see the problem on one channel, but not on any others), wait for loose or broken connections. - Wait for Satellite Signal (x771). If your DIRECTV® Receiver and the satellite dish for the broadcasting channel to relocate your dish or call us at 1-800-531-5000 to resolve the issue. - There...
Installation Guide - Page 11

...STB DIRECTV STB Software Version D10-100 0x1040 D10-200 0x1040 D10-300 0x1043 D11-100 0x1040 D12-100 0x1050 D11-300 0x1040 D11-500 0x1040 R15-100 0x1029 R15-300 0x104B R15-500 0x10FA... H20-600 0x2024 H21-100, H21-200 0x4048 HR20-100 0x17E HR20-700 0x134 HR21-100 0x1FE HR21-200 0x1FE HR21-700 0x1FE HR21P-200 0x1FE (1) All Commands on H10 need a carriage return...

DIRECTV Knowledge Base Results

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