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Dell Inspiron N5010 Support Question

Dell Inspiron N5010 Support Question

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Question posted by dsouzac on August 24th, 2012

I Have Dell N5010,when I Connect To My Sony Bravia I Get Only Picture No Sound

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Answer #1: Posted by RathishC on August 24th, 2012 7:30 AM
This answer was accepted by the poster of the original question.
RathishC

Member since:
June 19th, 2012

Points: 2,516,090
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Hi, 

For me to help you in a better manner, I need a few details from you: 

  1. Are you trying to connect the TV through HDMI cable or VGA cable?
  2. Have you checked the Audio setting of television and laptop?
  3. Let me know the operating system you are using?
  4. Are you getting sound on the computer when you play music? 

I would recommend a few steps which can fix the issue: 

  1. Please try a different HDMI cable and check if that works
  2. Check the audio setting of the laptop after connecting  it to television
  3. You can refer to the link suggested by lewl1 for connecting your laptop to Sony Bravia 

If the above mentioned steps don’t resolve the issue update the Audio drivers by clicking on the link below:

dell.to/uIo3ef

Enter the Service Tag, select the Operating System you are using and then download the latest Audio driver.

Also, run Windows Audio Playback Diagnose and Repair from the below MS FIX-IT

http://bit.ly/JvQScV 

Please reply for any further assistance 

Thanks & Regards
Rathish C
#iworkfordell

Answer #2: Posted by lewl1 on August 24th, 2012 4:02 AM
lewl1

Member since:
August 22nd, 2012

Points: 358,364
100
points
follow the following steps 
http://www.ehow.com/how_5772406_connect-laptop-sony-bravia.html
if that not works try to call costumer care  

Related Dell Inspiron N5010 Manual Pages

Dell™ Technology Guide - Page 16

Copying Audio and Video Files to Your Laptop Media Device 209 Playing Media Using the Dell Travel Remote . . . . . 210 Adjusting the Volume on Your Computer 210 Enabling S/PDIF Digital Audio ...TV and Adjusting Display Settings 215 Accessing a TV With Your Computer Using a TV Tuner Card 215 Connecting Your Computer to a TV or Audio Device 215 Determining What you Have and What you Need 217 ...
Dell™ Technology Guide - Page 20

Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, ... Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing ...
Dell™ Technology Guide - Page 63

...Windows Vista® 1 Click Start → Control Panel→ Hardware and Sound→ Pen and Input Devices. 2 On the Touch Pointer tab, select ... and the surrounding palm rest. Single Finger Zoom NOTE: Your laptop computer may not support single finger zoom feature. In the Gestures...settings, double-click the Dell Touch Pad icon in and out by spreading two fingers or by bringing the ...
Dell™ Technology Guide - Page 73

...; Control Panel→ Hardware and Sound→ Printers. For Windows XP Click Start → Control Panel→ Printers and Other Hardware→ Printers and Faxes. 2 Click Add a Printer. 3 Follow the instructions on your computer. Printers-Settings and Drivers 73 EXAMPLE: You have a laptop computer that you can connect one or more printers to...
Dell™ Technology Guide - Page 143

...the computer is connected to work with your Dell computer. The battery is designed to a docking device, undock it clicks into place. See "Battery Disposal" in your laptop computer, follow... battery purchased from children. When your battery no longer holds a charge, call your laptop computer. Do not puncture, incinerate, disassemble, or expose the battery to avoid possible ...
Dell™ Technology Guide - Page 146

... colors may not charge when you connect the computer to an electrical outlet. Then connect the computer to an electrical outlet to access Dell ControlPoint Help and additional features and ...discharges during prolonged storage. Dell™ ControlPoint Power Manager You can leave the battery in the computer for as long as you store your computer for your laptop computer from being used...
Dell™ Technology Guide - Page 167

..., Wireless, Mobile Broadband) 167 You can accomplish this task through: • Dell ControlPoint Connection Manager • System BIOS, available through the system setup program (see "Enabling...on only when the computer is shipped to you, you can access the Dell ControlPoint Connection Manager from the Dell ControlPoint (DCP) application. Scanning for a Wireless Network On some computers,...
Dell™ Technology Guide - Page 168

... computing assets on or off. 168 Networks (LAN, Wireless, Mobile Broadband) FOR MORE INFORMATION: To learn more about using the Dell ControlPoint application, see the help ? (question mark). For help, click the Connection Manager help available from a single place on your computer's Wi-Fi Network Locator feature: 1 Click the ControlPoint icon (DCP...
Dell™ Technology Guide - Page 276

...the drive. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is correct (see "Working With Options on the System Setup Program Screen" ... or disabled in the table, see the documentation for Laptop Computers NOTE: If the message you received is not listed in BIOS setup. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. System Messages...
Dell™ Technology Guide - Page 278

... 130-W or greater applies to laptop computers that the memory you are using is supported by your computer (see your computer). THIS CAN HAPPEN IF THE POWER ADAPTER IS MISSING, THE POWER CORD IS UNPLUGGED, OR THE COMPUTER IS NOT PROPERLY CONNECTED TO THE DOCKING STATION. Contact Dell for instructions, see the documentation...
Dell™ Technology Guide - Page 281

.... 1 Ensure that the computer is connected to an electrical outlet that you begin . See "System Setup" on page 307 to review your computer's configuration information, and ensure that the device that is known to be working properly. 2 Turn on Laptop Computers NOTE: If your computer. 3 Start the Dell Diagnostics in one of the...
Dell™ Technology Guide - Page 290

...THE FOLLOWING CHARACTERS Do not use the telephone to connect the modem directly to identify and resolve modem ... 1 Click Start → Control Panel→ Hardware and Sound→ Phone and Modem Options→ Modems. 2 Click...see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. A R E Q U I R E D . Error Messages CAUTION: Before you have ...
Dell™ Technology Guide - Page 296

...for Laptop Computers" on page 275), no network communication is occurring. For additional safety best practices information,...dell.com/regulatory_compliance. I F T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I G H T S O N T H E B A C K O F T H E C O M P U T E R - Windows Vista 1 Click Start → Control Panel→ Hardware and Sound...
Dell™ Technology Guide - Page 298

...Click Start → Control Panel→ Hardware and Sound→ Printers. 2 If the printer is listed,...TURNED ON CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that ...best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For a parallel printer, ensure that the ...
Dell™ Technology Guide - Page 299

...contact the scanner's manufacturer. NOTE: If you need technical assistance for information on cable connections. • Ensure that your scanner is unlocked (if the scanner has a locking ..., see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. R E I N S T A L L T H E S C A N N E R D R I O N - Sound and Speaker Problems CAUTION: Before you begin any...
Dell™ Technology Guide - Page 301

... the Dell Diagnostics" on page... 281). If you are using the system setup program, see "System Setup" on using a mouse extension cable, disconnect it and connect the mouse directly to move the cursor around, select an icon, and open it for damage, and firmly reconnect the cable. C H E C ...sound is turned up and that the system setup program lists the correct device for Laptop...
Dell™ Technology Guide - Page 343

... display mode. A display setting that allows you insert an expansion card, connecting it passes in computer and communications equipment. A temperature measurement scale where 32...include video, modem, and sound cards. ExpressCard - Express Service Code - A PC Card that provides bidirectional data transmission. fully-buffered DIMM - An improved version of your Dell™ computer. A ...
Setup Guide - Page 47

...Inspiron Laptop Entertainment and Multimedia You can use your computer to watch videos, play games, create your own CDs/DVDs, listen to delldatasafe.com. To schedule backups: 1. You can download or copy pictures... and cell phones. Dell DataSafe Online Backup NOTE: Dell DataSafe Online is not supported by Linux operating systems. NOTE: A broadband connection is an automated backup...
Service Manual - Page 4

Back to Contents Page Before You Begin DellInspironN5010/M5010 Service Manual Recommended Tools Turning Off Your Computer... l BIOS executable update program available at www.dell.com/regulatory_compliance. Some cables have connectors with care. As you turn off when you connect a cable, ensure that is not authorized by Dell™ is turned off. Recommended Tools The procedures...
Service Manual - Page 35

... on your computer. Remove memory module(s) (see Removing the Optical Drive). 6. As you connect a cable, ensure that shipped with your computer). CAUTION: Only a certified service technician should... in Before You Begin. 2. Back to Contents Page Wireless Mini-Card DellInspironN5010/M5010 Service Manual Removing the Mini-Card Replacing the Mini-Card WARNING: Before...

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