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Dell Latitude E6420 Support Question

Dell Latitude E6420 Support Question

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Question posted by 14Amoon on October 21st, 2014

Dell E6420 Keyboard Cannot Control Alt Delete

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Answer #1: Posted by waelsaidani1 on October 21st, 2014 4:58 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,787
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Do a factory reset of the system to when the key was last working.

Related Dell Latitude E6420 Manual Pages

User Manual - Page 1

...USB 2.0 connectors (2) 10. volume control buttons 11. Front View 1. camera 4. display latch 6. wireless switch 12. display 7. eSata/USB connector 9. optical drive Regulatory Model: P15G, P14F Regulatory Type: P15G001, P14F001 February 2011 display release latch 3. microphone 2. Latitude E6420 Front And Back View Figure 1. Dell Latitude E6420/E6520 Setup and Features Information About...
User Manual - Page 2

... 19. security cable slot 3. audio connector 10. The computer turns on the fan when the computer gets hot. Fan noise is running. keyboard 22. network connector 7. Do not store your Dell computer in the air vents. power and battery status lights 5. smart card slot WARNING: Do not block, push objects into, or...
User Manual - Page 3

... release latch 4. ExpressCard slot 15. Latitude E6520 Front And Back View Figure 3. trackstick buttons (3) 21. HDMI connector 9. contactless smart card reader 18. device status lights 3 Front View 1. display latch 2. camera 5. optical drive 13. microphone 3. fingerprint reader 16. camera status light 6. keyboard 23. volume control buttons 24. power button 8. touchpad...
Owners Manual - Page 1

Dell Latitude E6420 and E6420 ATG Owner's Manual Regulatory Model P15G Regulatory Type P15G001, P15G002
Owners Manual - Page 65

...the system and remove the screws that secure the palm rest assembly to the computer. 65 Remove the Keyboard Trim. 12. Palm Rest 21 Removing the Palm Rest Assembly 1. Remove the Base Cover. 7. ... Card. 11. Remove the Hard Drive. 9. Remove the ATG Port Cover (only for E6420 ATG systems). 3. Follow the procedures in Before Working On Your Computer. 2. Remove the ATG Handle (only for...
Owners Manual - Page 68

... to the computer. 5. Install the Hard Drive. 10. Install the Battery. 14. Install the ATG Handle (only for E6420 ATG systems). 15. Install the Keyboard Trim. 7. Install the ATG Port Cover (only for E6420 ATG systems). 16. Follow the procedures in After Working Inside Your Computer. 68 Install the Bluetooth Card. 8. Install the...
Owners Manual - Page 69

... Palmrest Assembly. 11. Remove the Hard Drive. 8. Remove the Keyboard Trim. 9. Remove the Battery. 5. Remove the screws securing the Smart Card Reader to the computer. 69 Follow the procedures in Before Working On Your Computer. 2. Remove the ATG Port Cover (only for E6420 ATG systems). 3. Remove the Base Cover. 7. Remove the Smart...
Owners Manual - Page 71

... its original position. 2. Connect the Smart Card Reader cable on the system board. 4. Install the ATG Handle (only for E6420 ATG systems). 12. Install the Hard Drive. 8. Install the Keyboard. 6. Install the Keyboard Trim. 7. Replace the Smart Card Reader in the computer in After Working Inside Your Computer. 71 Install the SD Card...
Owners Manual - Page 73

...Card. 10. Remove the Palmrest Assembly. 14. Remove the ATG Handle (only for E6420 ATG systems). 4. Remove the Keyboard. 13. Remove the screws that secure the media board to the computer. 73 Remove ...the SD Card. 6. Remove the Optical Drive. 7. Remove the Base Cover. 8. Remove the Keyboard Trim. 12. Remove the Battery. 5. Disconnect the media board cable from the system board. 15...
Owners Manual - Page 75

...Keyboard. 8. Install the Hard Drive. 12. Install the Optical Drive. 13. Install the ATG Port Cover (for E6420 ATG systems). 17. Install the Bluetooth Card. 11. Install the ATG Port Cover (only for E6420... in After Working Inside Your Computer. 75 Installing the Media Board 1. Install the Keyboard Trim. 9. Replace and tighten the screws that secure the media board to the computer. 3....
Owners Manual - Page 77

... Before Working On Your Computer. 2. Remove the Battery. 5. Remove the Bluetooth Card 10. Remove the Keyboard. 12. Lift the ExpressCard slot to the computer. 14. Remove the ATG Port Cover (only for E6420 ATG systems). 3. Remove the Keyboard Trim. 11. Remove the screws securing the ExpressCard cage to a 45-degree angle and remove...
Owners Manual - Page 78

... (only for E6420 ATG systems). 13. Align the ExpressCard cage into its slot. 2. Replace and tighten the screws securing the ExpressCard cage to the computer. 3. Install the Bluetooth Card. 7. Install the Battery. 12. Installing the ExpressCard Cage 1. Follow the procedures in After working inside your computer. 78 Install the Keyboard Trim. 6. Install...
Owners Manual - Page 79

...the procedures in Before Working On Your Computer. 2. Remove the Base Cover. 7. Remove the Keyboard Trim. 17. Remove the Optical Drive. 9. Disconnect and release the speaker cables from the...16. Remove the ExpressCard Cage. 21. Remove the Keyboard. 18. Remove the Palmrest Assembly. 20. Remove the ATG Port Cover (only for E6420 ATG systems). 3. Remove the Coin Cell Battery....
Owners Manual - Page 87

... Hard Drive. 16. Install the Battery. 22. Follow the procedures in After Working Inside Your Computer. 87 Install the ATG Handle (only for E6420 ATG systems). 23. Install the Keyboard Trim. 10. Install the Optical Drive. 18. Installing the Speakers 1. Route the speaker cable. 3. Tighten the screws securing the speaker assembly. 4. Install...
Owners Manual - Page 89

... System Board. 23. Remove the ExpressCard. 9. Remove the Optical Drive. 10. Unthread the modem cable. 89 Remove the ATG Port Cover (only for E6420 ATG systems). 3. Remove the Keyboard Trim. 18. Remove the Base Cover. 7. Remove the Memory. 11. Remove the Bluetooth Card. 17. Remove the Palmrest Assembly. 21. Remove the WLAN...
Owners Manual - Page 93

... Handle (only for E6420 ATG systems). 27. Connect the end of the modem-to-motherboard connector. 5. Install the Bluetooth Card. 14. Install the WWAN Card. 17. Install the Optical Drive. 21. Install the Hard Drive. 19. Install the Memory. 20. Install the ExpressCard Cage 9. Install the Keyboard. 12. Install the Keyboard Trim. 13...
Owners Manual - Page 122

... Video Video type Data bus: UMA Discrete Controller: UMA Latitude E6420 Latitude E6420 ATG Discrete Communications Network adapter four-channel high definition audio IDT 92HD90 24-bit (analog-to-digital and digital-to-analog) high definition audio microphone-in/stereo headphones/external speakers connector two 0.5 W (typical) per channel keyboard function keys and program menus • integrated...
Owners Manual - Page 124

... Operating angle Refresh rate Minimum Viewing angles: Latitude E6420 Horizontal Vertical Latitude E6420 ATG Horizontal Vertical Pixel pitch Keyboard Number of keys Layout Touchpad Active Area: X-axis Y-axis Battery Type Dimensions: 4-cell and...mm 40.70 mm • 4-cell "smart" lithium ion (available only with Latitude E6420 only) • 6-cell "smart" lithium ion • 9-cell "smart" lithium ion
Owners Manual - Page 142

...or unsupported non-Dell AC adapter is already present, re-seat the module(s) one at a time in each slot. 3. Appearance Description Next Step Blinki Off Blinki USB controller ng ng error...Replace the video card/ system board. Battery Status Lights If the computer is connected to your laptop. • Alternately blinking amber light with steady blue light - Temporary battery failure with AC ...
Administration Guide - Page 55

... Certificate Hash menu. Adds a customized certificate hash to the system. The Manage Certificate Hash screen provides keyboard controls for managing the hashes on the system. Deletes the currently selected certificate hash from the menu. Key Escape Insert Delete + Description Exits from the system. Changes the active state of the currently selected certificate hash. Displays...

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