Dell Latitude E6500 Support Question
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Question posted by kfish on October 31st, 2012
Will Not Move Past First Bar On Initial Boot
Current Answers
Answer #1: Posted by RathishC on October 31st, 2012 6:37 AM
Please try to boot the computer in safe mode. To boot the computer in safe mode, please switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select Safe Mode to boot the computer into Safe Mode.
If the computer works fine here, then would recommend you to do a System Restore and take the system to a prior date when it was working fine.
At times it might also happen due to the updates not being properly installed on the system.
To perform System Restore click on the link below:
You can refer the Dell Article 266590 on www.support.dell.com
Note- Any application recently installed on the computer would be deleted. However, the files and folder would be safe.
We can also run a test to check the hardware functionality, for that restart the computer and keep tapping F12, which will take you to “One Time Boot Menu” Choose diagnostics and let me know the error which you are getting"
You can refer the Dell Article 266787 on www.support.dell.com
Please reply if you have any further questions
Thanks & RegardsRathish C
#iworkfordell
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