Dell STUDIO XPS 16 Support Question
Dell STUDIO XPS 16 Support Question
Find answers below for this question about Dell STUDIO XPS 16 - OBSIDIAN - NOTEBOOK.Need a Dell STUDIO XPS 16 manual? We have 2 online manuals for this item!
Question posted by vincehummer on August 6th, 2013
My Laptop Just Says That The Hard Drive Cannot Be Found!!
what can I do and how can I check it?
Current Answers
Answer #1: Posted by RathishC on August 6th, 2013 11:32 PM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi Vincehummer,
Rathish C
#iworkfordell
It seems to be an issue with the hard drive. However, I would request you to run a test to check the hardware functionality. Restart the computer and keep tapping F12, which will take you to “One Time Boot Menu”, now choose diagnostics. If any hardware is at fault you'll see errors, do let me know the error(s).
You can also refer to the Dell Article 266787 on http://dell.to/XULgT1
I would also recommend you to check if the hard drive is detected in BIOS. Once you restart the system, keep tapping F2 which will take you to the BIOS screen. On the Main screen of BIOS, check if the hard drive is detected. If the hard drive is not detected you may reseat the hard drive and check. If it is still not detected in BIOS, then you may need to replace it.
Please reply for further assistance.
Rathish C
#iworkfordell
Related Dell STUDIO XPS 16 Manual Pages
Setup Guide - Page 14
... computer turned on, lightly touch the wireless symbol on when the Studio XPS reads or writes
data.
To turn off the Studio XPS while the hard drive activity light is flashing.
2
Bluetooth® status light
(optional) - A flashing light indicates hard drive
activity. Using Your Studio XPS
Your Studio XPS has several indicators, buttons, and features that provide information at-a-glance...
Setup Guide - Page 18
...:
• Solid white - NOTE: If the Studio XPS is turned to continue charging the device.
16
NOTE: The USB PowerShare will be used for charging...hard disk drives or optical
drives) or USB devices (such as a mouse,
keyboard, printer, external drive, or MP3
player). battery is running on /off when only 10% of total battery life remains.
6
AC adapter connector - Using Your Studio XPS...
Setup Guide - Page 27
... touch the eject control . Productivity and Communication
You can use your hard drive or on .
25 After connecting to confirm before ejecting the disc. Software Features
NOTE: For more information about the features described in your Studio XPS. Check your purchase order for a few seconds to the Internet, you can also edit and view digital...
Setup Guide - Page 35
... Dell Support Center, see the Dell Technology Guide on your hard drive or on Call, and Online Scan with PCCheckUp)
• About Your System (System Documentation, Warranty Information, System Information, Upgrades & Accessories)
The top of the Dell Support Center home page displays your Studio XPS)
• Assistance from Dell (Technical Support with DellConnect™...
Setup Guide - Page 36
....dell.com.
34 CMOS checksum error - Possible hard disk drive failure during HDD boot test (see "Contacting Dell" on page 49 for assistance).
Hard-disk (HDD) drive failure - Alert! Using Support Tools
System Messages
...
For assistance, see the Dell Technology Guide on your Studio XPS has an issue or error, it may display a System Message that was running when the message appeared...
Setup Guide - Page 37
...function properly. No timer tick interrupt - Your USB device needs more power for assistance). Hard Drive SELF MONITORING SYSTEM has reported that the boot sequence information is detected but incorrectly configured, you...has two USB cables, connect both of range may or may not indicate a potential hard drive problem - No boot device available - A chip on the system board might be enabled or...
Setup Guide - Page 38
...: The Drivers and Utilities disc is located on a hidden diagnostic utility partition on your hard drive. Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is optional and may not ship with your hard drive or from your Studio XPS, perform the checks in the search field and press to be working properly.
2. The diagnostics will start testing...
Setup Guide - Page 39
... until you wait too long and the operating system logo appears, continue to the devices specified in the system setup program.
3. then, shut down your hard drive. Insert the Drivers and Utilities disc.
2. When the DELL logo appears, press immediately. NOTE: If you see the Microsoft® Windows® desktop; On the...
Setup Guide - Page 41
... this document were written for restoring your operating system and preserving data files.
• Dell Factory Image Restore returns your hard drive to the operating state it to restore your Studio XPS to an earlier operating state (without affecting data files.
System Restore does not monitor your operating system problem.
Use System Restore as...
Setup Guide - Page 42
If you may undo the last system restore.
These options restore your hard drive to continue the desired action.
3. Click Next and follow the remaining prompts on... Image Restore only if System Restore did not resolve the issue, you are an administrator on the hard drive and removes any programs or drivers installed after you undo the last system restore, save and close all...
Setup Guide - Page 43
... screen appears. NOTE: Depending upon your configuration, you received your Studio XPS. NOTICE: If you do not want to continue reformatting the hard drive and restoring the system software to confirm that you purchased your Studio XPS-including data files-are permanently deleted from the hard drive. Dell Factory Image Restore
1. Restoring Your Operating System
6.
Click Finish...
Setup Guide - Page 44
... hard drive.
If you requested the disc, the Dell Drivers and Utilities disc and Dell Operating System disc may appear. otherwise, contact your operating system to correct a problem with your Studio XPS.... Drivers and Utilities disc contains drivers that were installed during the assembly of your Studio XPS. If Device Driver Rollback does not resolve the problem, then use System Restore ...
Setup Guide - Page 52
...
learn more about your Studio XPS.
upgrade your Studio XPS with new or additional the Service Manual on your warranty. run a diagnostic program for your Studio XPS, reinstall notebook system software, or update..., or a new hard drive. NOTE: In some countries, opening and replacing parts of your Studio XPS may void your hard drive.
reinstall or replace a worn or defective part....
Setup Guide - Page 62
...
5% to 95% (noncondensing)
Maximum vibration (using a random-vibration spectrum that simulates user environment):
Operating
0.66 GRMS
Storage
1.3 GRMS
Computer Environment
Maximum shock (measured with hard drive in head-pared position and a 2-ms half-sine pulse):
Operating
110 G
Storage
163 G
Altitude (maximum):
Operating
Storage
Airborne contaminant level
-15.2 to 3048 m (-50...
Service Manual - Page 1
... its own. All rights reserved. Microsoft, Windows, Windows Vista, a n d Windows Vista start button logo are trademarks of Dell Inc.
Dell™ Studio XPS™ 1640 Service Manual
Before You Begin Base Cover Hard Drive Rear Caps Processor Heat Sink Processor Thermal Fan Memory Coin-Cell Battery Wireless Mini-Card Palm Rest Keyboard
Speakers Optical...
Service Manual - Page 12
... to view the Save In menu, select Desktop, and then click Save. Back to boot from the hard drive.
NOTE: If you do not have a BIOS upgrade CD, flash the BIOS from a CD before inserting...3. Back to Contents Page
Flashing the BIOS
Dell™ Studio XPS™ 1640 Service Manual Flashing the BIOS From a CD Flashing the BIOS From the Hard Drive
If a BIOS upgrade CD is provided with the new...
Service Manual - Page 25
... should perform repairs on your computer. Back to Contents Page
Hard Drive
Dell™ Studio XPS™ 1640 Service Manual Removing the Hard Drive Replacing the Hard Drive
CAUTION: If you remove the hard drive from the computer when the drive is on or in Sleep state. Do not remove the hard drive while the computer is hot, do not touch the metal...
Service Manual - Page 26
... to Contents Page Replace the base cover (see Dell Technology Guide). 9. Failure to slide the drive into place. 8.
1 hard drive 3 screws (4)
2 hard drive bracket
7. NOTICE: Use firm and even pressure to do so may damage the connector.
2. Place the hard drive assembly in damage to disconnect it clicks into place. NOTICE: Before turning on the computer, replace...
Service Manual - Page 43
... best practices information, see Removing the Hard Drive).
5. NOTICE: To avoid electrostatic discharge...16. Remove the three screws that secure the system board to servicing that shipped with your computer. Remove the IEEE 1394 module (see Before Working Inside Your Computer) before working inside the computer. Back to Contents Page
System Board
Dell™ Studio XPS...
Service Manual - Page 44
... Replacing the Display Assembly). 5. Replace the coin-cell battery (see Replacing the Hard Drive). 17. Peel the backing off the new thermal cooling pads in damage to the respective system board connectors.... (see Replacing the Palm Rest). 10. Replace the palm rest (see Replacing the Memory Module(s)). 16. Failure to do so may result in the kit and adhere the pads to the portions of the...
Similar Questions
How To Change The Hard Drive On A Dell Studio 1569 Notebook
(Posted by biyegdr 10 years ago)
How Do I Enable Batterycharging. Just Changed Hard Drive,reloaded Win7 & Drivers
(Posted by SMSinger 10 years ago)
Black Screen And Small Green Color In The Screen
when I open my computer, the screen go black with the cursor on the screen
when I open my computer, the screen go black with the cursor on the screen
(Posted by abdulazimazizham 11 years ago)
Ata Adapter
HAVE A BARRCUDA 7200.7 HARD DRIVE. I WANT TO INSTALL IT AS SLAVE OR SECOND DRIVE I HAE THE DATA CABL...
HAVE A BARRCUDA 7200.7 HARD DRIVE. I WANT TO INSTALL IT AS SLAVE OR SECOND DRIVE I HAE THE DATA CABL...
(Posted by PHARMI29 12 years ago)