Dell Studio 1555 Support Question
Dell Studio 1555 Support Question
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Question posted by jaysmlu on September 26th, 2013
How To Start Dell Diagnostics Studio 1555
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Related Dell Studio 1555 Manual Pages
Dell™ Technology Guide - Page 19
... Vista . . . . 269
20 Troubleshooting 271
Troubleshooting Tools 272 Power Lights for Desktop Computers 273 Diagnostic Lights for Desktop Computers . . . . . 274 Diagnostic Lights for Laptop Computers 275 System Messages for Desktop Computers. . . . . 275 System Messages for Laptop Computers . . . . . 276 Windows Hardware Troubleshooter 280 Running the Dell Diagnostics 281
Contents
19
Dell™ Technology Guide - Page 82
... the operating system from starting. A hot hard drive may cause noise, which does not indicate a defect in all DVD drives.
Problems writing to room temperature before turning it stops. Hard Drive Problems
A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - RUN CHECK DISK -
82
Drives and Media
See "Running the Dell Diagnostics" on .
Optical Drive Problems...
Dell™ Technology Guide - Page 272
These lights start and turn off or light in a certain sequence to indicate status and problems....more complete system test to evaluate your computer include:
Tool Power lights
Diagnostic lights for desktop computers
Diagnostic lights for laptop computers System messages
Windows Hardware Troubleshooter Dell Diagnostics
Function
The power button light illuminates and blinks or remains solid to ...
Dell™ Technology Guide - Page 275
... fan failure. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for Laptop Computers
Typically laptop computers have keyboard status lights located above the keyboard. FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for...
Dell™ Technology Guide - Page 278
... the documentation shipped with your computer (see "Running the Dell Diagnostics" on page 308). If the problem persists, replace the CMOS battery.
NOTE: This message concerning the requirement of an AC power adapter type of 130-W or greater applies to laptop computers that the memory you are using is supported by your computer...
Dell™ Technology Guide - Page 280
...R R O R C O D E # M 1 0 0 4 . -
YOUR SYSTEM IS DOCKED, BUT THE AC ADAPTER TYPE CANNOT BE DETERMINED. Run the Dell Diagnostics (see "Contacting Dell" on page 281).
***PROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR IN T H E S YS T E M I S N O T S U P P... Click Start→ Help and Support.
2 Type hardware troubleshooter in the search field and press to start the ...
Dell™ Technology Guide - Page 281
.... Start the Dell Diagnostics from your computer.
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is active.
When to use the Dell Diagnostics
If you experience a problem with your computer, see "Troubleshooting" on page 307 to review your computer's configuration information, and ensure that the device that is connected to be working properly. 2 Turn on Laptop...
Dell™ Technology Guide - Page 282
... key to continue."
4 Press any questions that no diagnostics utility partition has been found, run .
6 Continue with "Using the Dell Diagnostics Main Menu" on page 284. NOTE: If you want to run the Dell Diagnostics from the diagnostics utility partition on page 337. Press any key to start the Dell Diagnostics from the Drivers and Utilities media. OR •...
Dell™ Technology Guide - Page 283
... the operating system logo appears, continue to run.
8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. then, shut down your hard drive.
5 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft Windows desktop;
Starting the Dell Diagnostics From the Drivers and Utilities Media
1 Insert the Drivers and Utilities media...
Dell™ Technology Guide - Page 285
... the components installed on the taskbar or from the Start button.
The software automatically identifies your Service Tag Number, PC Model Number, Express Service Code, your Warranty Information and provides you with support options for your computer. The Dell Diagnostics obtains configuration information for contacting Dell Technical Support including live chat, phone and E-mail...
Dell™ Technology Guide - Page 288
...on page 281. See "Running the Dell Diagnostics" on page 280. If the stream is not muted by clicking any boxes that are checked.
Windows Vista
1 Click Start and click Computer. 2 Right-click Local... drive must receive a steady stream of your computer's Documentation and see "Running the Dell Diagnostics" on power management modes. See your screen. • Ensure that the volume is...
Dell™ Technology Guide - Page 293
... software includes installation instructions in an environment similar to non-Windows Vista operating system environments.
1 Click Start → Control Panel→ Programs→ Programs and Features→ Use an older program with...Computers" on page 273 or "Diagnostic Lights for Desktop Computers" on page 274 or "Diagnostic Lights for an Earlier Windows ...Laptop Computers" on a CD or DVD.
Dell™ Technology Guide - Page 295
... instructions shipped with your computer) to display the Start menu. 2 Press , press the up-
CHECK THE MOUSE SETTINGS - • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the documentation shipped with your computer).
• Reseat the memory modules (see "Running the Dell Diagnostics" on page 281).
TE...
Dell™ Technology Guide - Page 296
... Hardware Troubleshooter" on page 273 or "Diagnostic Lights for your network settings are correct and that the network is functioning.
If the link integrity light is off (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
See "Windows Hardware Troubleshooter" on page 79. Windows Vista 1 Click Start → Control Panel→ Hardware...
Dell™ Technology Guide - Page 301
... damage, and firmly reconnect the cable.
If you are using the system setup program, see "Running the Dell Diagnostics" on page 79. Verify that the system setup program lists the correct device for Media Drives" on page... cursor around, select an icon, and open it for Laptop Computers
CHECK THE TOUCH PAD SETTINGS -
1 Click Start→ Control Panel→ Printers and Other Hardware→...
Setup Guide - Page 61
... be working properly.
2. Turn on page 76).
1. It is recommended that is located on a hidden diagnostic utility partition on your computer, perform the checks in the system setup program and is active. Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is known to an electrical outlet that you print these procedures before you contact...
Setup Guide - Page 62
... to the Choose An Option window. Do you want to run the Dell Diagnostics from the diagnostics utility partition on page 76).
60 c.
Press any key to start running the tests. then, shut down the error code and problem description and contact Dell (see the Microsoft® Windows® desktop; If you see a message stating...
Setup Guide - Page 63
... to return to restart the computer, click Exit. To exit the Dell Diagnostics and to the Choose An Option window.
7. then, shut down and restart the computer. On the next start-up, the computer boots according to wait until you contact Dell.
6. Starting Dell Diagnostics From the Drivers and Utilities Disc
NOTE: The Drivers and Utilities disc...
Setup Guide - Page 64
... the Dell Diagnostics and restart the computer, click Exit.
11. When the tests are listed, select the version appropriate for your computer when you encounter a problem during a test, a message with the error code and a description of each test screen. Remove the Drivers and Utilities disc.
62 Using Support Tools
4. Type 1 to start the...
Setup Guide - Page 80
... system
run a diagnostic program for your computer
reinstall laptop system software find more information about the Microsoft® Windows® operating system and features
upgrade your computer with new or additional memory, or a new hard drive reinstall or replace a worn or defective part
See:
"System Recovery Media" on page 67 "Dell Diagnostics" on page...
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