Question posted by keishaw284 on July 16th, 2020
Missing Steering Gear Bolts
sing i went in and got two new tires and tire rotation after telling them my car is shaking extremely bad. shouldn't they have seen i had no steering gear bolts on one side and other side loose.
Current Answers
Answer #1: Posted by Odin on July 17th, 2020 8:25 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
It seems you found the answer by lovehelps "not helpful"--so maybe you've tried that solution without success. In any case that should be your first step, but it should involve speaking to the store manager, preferably in person. Then if necessary contact corporate customer service [use the contact information at https://www.contacthelp.com/discount%20tire/customer-service]. If still no resolution, complain to your state's consumer protection agency: see https://www.usa.gov/state-consumer.
In addition, you may want to consider a review/complaint site like www.complaintsboard.com/, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which may get action from the offending companies
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by waelsaidani1 on July 17th, 2020 2:16 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
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