Question posted by keathugs on May 3rd, 2020
Warranty Replacement
I've had a 12 box of Duracell Coppertop C battereries of which I used four. Now that they are discharged, I tried replacing them but the remaining eight are dead. I reinserted the used four batteries in my motion light and they still work but are very dim. The lot # is 2E24J2 and the expiration date is 2022. The box says Guaranteed 10 years in storage. How can I obtain warranty replacement for the eight unused batteries.
Current Answers
Answer #1: Posted by techyagent on May 3rd, 2020 6:25 PM
If not completely satisfied with your Duracell battery product, call 1-800-551-2355 (9:00AM - 5:00PM EST). Duracell guarantees its batteries against defects in materials and workmanship. Should any device be damaged due to a battery defect, we will repair or replace it at our option.
Please check this link for reference
https://www.duracellpower.com/pages/warranty
Thanks
Techygirl
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