Dynex DX19L200A12 Support Question
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Question posted by Anonymous-174526 on August 3rd, 2023
I Have A Red Power Light When I Hit The Power Button On The Tv The Light Flashes
Current Answers
Answer #1: Posted by SonuKumar on August 3rd, 2023 9:21 PM
Loose or damaged power cord. Make sure that the power cord is plugged in securely to both the TV and the power outlet. If the power cord is damaged, it will need to be replaced.
Faulty power supply. The power supply in the TV may be faulty. If this is the case, you will need to have the TV repaired or replaced.
Software issue. There may be a software issue with the TV. Try restarting the TV by unplugging it from the power outlet for a few minutes and then plugging it back in. If that doesn't work, you can try resetting the TV to factory settings.
If you have tried all of the above solutions and the red power light is still flashing, then the TV may need to be repaired or replaced.
Here are some additional things you can try:
Try a different power outlet.
Check the fuse or circuit breaker for the outlet that the TV is plugged into.
If you have another TV, try plugging it into the same outlet to see if the outlet is working properly.
If you have tried all of the above and the TV is still not working, then you will need to contact Dynex customer support for assistance.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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Answer #2: Posted by HelpHero on August 3rd, 2023 8:30 PM
1. Unplug the TV: Disconnect the power cord from the TV and wait for about 1-2 minutes. This action allows the TV's internal capacitors to discharge and can sometimes help to reset certain issues.
2. Check the power outlet: Plug the TV into a different power outlet to ensure that the outlet itself is not causing the problem. If possible, test the outlet with another device to confirm its functionality.
3. Check the power cord: Inspect the power cord for any visible damage or loose connections. If you find any issues, try using a different power cord and see if that resolves the problem.
4. Perform a power cycle: With the TV still unplugged, press and hold the power button on the TV itself for about 10-15 seconds. This can help discharge any residual power and reset the TV.
5. Test with minimal connections: Disconnect all external devices connected to the TV, such as gaming consoles or DVD players. Then, plug the TV directly into the power outlet and see if the power light behaves differently.
6. Contact customer support: If the issue persists after trying the above steps, it's best to contact Dynex customer support or a qualified TV technician for further assistance. They will be able to provide you with more specific troubleshooting steps or advise on repair options.
Remember to provide any relevant information about your TV, such as its purchase date, warranty status, and a detailed description of the issue, to expedite the troubleshooting process.
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers.
Helphero
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