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Epson WorkForce 520 Support Question

Epson WorkForce 520 Support Question

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Question posted by nidaShau on January 30th, 2014

What To Do If An Epson Workforce 520 Has An Error Message

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Answer #1: Posted by BusterDoogen on January 30th, 2014 10:53 AM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397
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1. Turn printer unit ON
2. Pull the power plug from the back side of it
3. wait 1 min
4. Plug unit back in
5. wait 3 full minutes
6. try to print does the error still exist? If yes continue below

UNPLUG the printer, and use CAN COMPRESSED air approved for electronics about $4 per can from walmart. Spray vigorously inside all panels. Then plug unit back in and try to print. below are EXTRA TIPS and secrets to preventing the same error from returning in the future.

1. ensure you have replaced all your paper for different paper

2. Avoid recycled paper and it contributes to 75% of persistent jams

3. Ensure to only use certified ink/toner, refills are a huge contributor to consistent printer problems to include jamming, smudging, and printhead clogging.

4. The rational behind using completely different paper = recycled paper and paper that has been around in your location for months or years becomes saturated with HUMIDITY thus jamming nearly all your print requests

5. Clogged printhead, ensure to always follow cleaning operations for the print head to ensure that your printouts maintain a high quality and reduce consistent jamming.

6. Overloaded paper tray = putting too much paper will contribute to jamming

7. Only load about 50 sheets at a time unless your using the printer for business purposes

8. the idea behind loading limited amounts of paper is too ensure that the paper that currently exists in the paper tray does not become saturated with heat generated by the printers fuser, thus changing to dimensions of the paper and resulting in constant paper jams.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons, when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by TommyKervz on January 30th, 2014 10:53 AM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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Greetings. What you are to do will depend on the particular error you are receiving at a given time. Go here for User serviceable error messages - the "Error Messages" link.


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Epson WorkForce 520 Manual Pages

Brochure - Page 1

get about 2x more prints with Easy Epson Wi-Fi2 • Save energy - phone support, without charge, for Business. connect ...Benefits Fast • Get performance - save up to 180 pages • Instant-dry inks - smudge, fade and water resistant prints; WorkForce® 520 Print | Copy | Scan | Fax | Wi-Fi® Engineered for the life of 15 ISO ppm (black) and 5.4 ISO ...
Brochure - Page 2

... not guarantee the longevity of Epson America, Inc. WorkForce® 520 Print | Copy | Scan | Fax | Wi-Fi® Specifications PRINT Printing Technology Printer Language Maximum Print Resolution ISO Print Speed† Minimum Ink Droplet Size COPY Copy Quality Copy Quantity Maximum Copy Size Copy Features SCAN Scanner Type Photoelectric Device Optical Resolution Hardware Resolution...
Quick Guide - Page 1

WorkForce® 520/525 Series Quick Guide Network Setup Basic Copying, Printing, Scanning, and Faxing Maintenance Solving Problems
Quick Guide - Page 3

Maintaining Your Product 44 Checking the Print Head Nozzles 44 Cleaning the Print Head 45 Checking Ink Levels 45 Purchasing Epson Ink Cartridges 46 Replacing Ink Cartridges 47 Solving Problems 49 Checking for Software Updates 49 Error Indicators 49 Problems and Solutions 50 Where to Get Help 54 Notices 55 Contents 3
Quick Guide - Page 36

... from the wall jack to 30 pages at a time. cable 36 Faxing a Document Faxing a Document Your WorkForce 520/525 Series lets you send faxes by entering fax numbers, selecting entries from a speed dial or group dial list, or using the Epson FAX Utility. Telephone wall jack 2. To use the fax or telephone equipment.
Quick Guide - Page 37

...normal or a message can be connected to the EXT. Setting Up Fax Features Before sending or receiving faxes, you should enter your sender name or other settings or use the Epson FAX Utility, ... OK. 3. If the other party is picked up the phone or the answering machine answers, the WorkForce 520/525 Series automatically begins receiving the fax. Press u or d to select Fax Header. 5. Press ...
Quick Guide - Page 38

... rings, then press OK. Press u or d to insert a pause symbol (-) when a pause is set to pick up on the fourth ring, you should set the WorkForce 520/525 Series to pick up to the Your Phone Number screen. 4. Use the numeric keypad to exit the Fax Settings menu. Press Redial/Pause to...
Quick Guide - Page 39

...automatically scanned and faxed. ■ If you placed your document on the scanner glass, you see a redialing message and the product redials after the first page is busy, you need to fax another entry, or press 2...of the speed dial/group dial entry and press OK. Note: To dial the number using the Epson FAX Utility, see your original on the scanner glass or in black and white even if you ...
Quick Guide - Page 40

... or printed on multiple pages, depending on the right side of the control panel to select one of rings before the product answers, see the error message Paper out. To turn off the hook. 2. Note: To change the number of the first five speed dial/group dial entries and press OK. When...
Quick Guide - Page 41

... or Macintosh Finder, or as shown on page 28. 2. You can use your WorkForce 520/525 Series to a new outgoing message 5. Do one of the following options: ■ Scan to PC automatically creates a... OS X 10.6" on the glass, in the back left corner, as an attachment in an email message. Scanning a Document or Photo You can even scan a photo and have it on your computer. Open...
Quick Guide - Page 45

...x Color button. Press u or d to select Maintenance, then press OK. 4. Note: If you don't see a message on the LCD screen. If you do not use your product and wait at least once a month to print a few...and may need to be able to run a nozzle check and confirm that doesn't help, contact Epson as described on page 54. Cleaning the Print Head If print quality has declined and the nozzle ...
Quick Guide - Page 49

... screen to a PBX (Private Branch Exchange) or Terminal Adapter, turn it 's a good idea to check Epson's support website for free updates to a working phone line. If the error is not resolved, contact Epson (see one of the error messages below, follow the steps here to solve most common problems. If you see page 54). Make...
Quick Guide - Page 50

LCD screen messages The product's ink ... working correctly. ■ Make sure that the product is on manually entering your Epson product. Then see your router or access point's documentation for instructions. ■ ...page 51) to replace ink pads and continue printing. If your computer or another device to confirm that it is using your wireless network name. Print a Network Status ...
Quick Guide - Page 51

...press OK. 3. Print a Network Status Sheet 1. Cannot find the scanner or start Epson Scan ■ Epson Scan is set the IP address manually. For details, see page 43 for your network... sure that your computer's TCP/IP settings are scanning a large document at high resolution, a communication error may occur. Then remove and reinsert the CD to a microwave oven, 2.4 GHz cordless phone, or...
Quick Guide - Page 53

... a soft, dry, lint-free cloth (paper towels are not recommended), or use Epson papers (see page 26) and genuine Epson ink cartridges (see page 47). ■ If you notice light or dark bands...light is turned on the product is connected to a DSL phone line, you may need to clear the message. 3. The message on ink. 2. Contact your voice mail service. ■ If the line has static, press K Fax...
Quick Guide - Page 54

...PM, Pacific Time, Monday through Friday Days and hours of the problem Then call 800-GO-EPSON (800-463-7766). Other Software Technical Support ABBYY® FineReader® Phone: (510) ... get FAQs and troubleshooting advice, or e-mail Epson with your product for support, please have the following information ready: ■ Product name (WorkForce 520/525 Series) ■ Product serial number ...
Quick Guide - Page 57

... of fire, electric shock, and personal injury, including the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may be a remote risk of fire, use the Epson product near water. ■ Avoid using telephone equipment, you remove an ink cartridge for...
Quick Guide - Page 63

... not be reproduced, stored in a retrieval system, or transmitted in any form or by Seiko Epson Corporation, this information as applied to the purchaser of open source software. WorkForce is a registered trademark and Epson Connection is a service mark of Seiko Epson Corporation. In addition to software program rights owned by any use with Seiko...
Start Here - Page 1

Remove all protective materials. 3 Select settings 1 To select English as your language, press OK. (If you are vacuum packed to maintain reliability. WorkForce® 520/525 Series Start Here Read these instructions before using your product. 1 Unpack Phone cord Power cord French control panel stickers (included for Canada only) Caution: ...
Start Here - Page 4

... find your cartridges. WorkForce 520/525 Series Ink Cartridges Color Black (2) Cyan Magenta Yellow Standard-capacity 125 125 125 125 High-capacity 126 126 126 126 Epson is a registered trademark, Epson Exceed Your Vision is a registered logomark, and Supplies Central is unable to meet your password. • If you see error messages on the printer's LCD...

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