What is the process to cancel my FreeCreditReport.com account and membership?

I have tried unsuccessfully to cancel and no answer on the phone and they wont let me sign in What is up with this. Do I have to go to my bank and cancell that way or go to the better business.

They are giving you the run around, and no, you will not recieve a refund! Call and cancel through their representatives, make sure they give you the cancellation information and that you write it all down. If they bill you again, open a dispute with your bank and give them the cancellation information (include the persons name and # that cancelled it for you). Then get your card replaced so there will be no more unauthorized billings posted to your account!