Home » Frigidaire » Cooktops » Frigidaire FPEC3685KS

Frigidaire FPEC3685KS Support Question

Find answers below for this question about Frigidaire FPEC3685KS - 36" Electric Cooktop.
Need a Frigidaire FPEC3685KS manual? We have 5 online manuals for this item!

Frigidaire Overview Questions Manuals Reviews Videos Research

Question posted by busernc on April 24th, 2013

Cook Top Burner Will Not Turn Off

Hi, We have a frigidaire as listed about stovetop less then one year old. A burner will not turn off. Is this covered under warranty and do you have any ideas for us. Thanks

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by OnlineOutreachSpecialist on April 26th, 2013 7:28 AM

This answer was accepted by the poster of the original question.

OnlineOutreachSpecialist

Member since:
March 30th, 2011

Points: 2,848,320

1,110
points

Hi busernc - You may try and reset the induction cook top by disconnecting the power to the unit for up to 30 seconds by flipping the circuit breaker off and back on. If the issue persists, then the unit more than likely may be experiencing a potential wiring failure, faulty burner or a communication problem with the user interface board. Remember, if you are within the One Year Manufacturer Warranty, service calls within this year typically will be of no cost to you as long as you use one of the authorized providers from the manufacturer site. At this point, I would strongly recommend contacting the manufacturer directly before proceeding further.

Online Outreach Specialist

Related Frigidaire FPEC3685KS Manual Pages

Complete Owner's Guide (English) - Page 1

A TABLE OF CONTENTS Welcome & Congratulations 2 Care & Cleaning (Cleaning Chart 11 Important Safety Instructions 3 Care & Cleaning 12 Setting Surface Controls 5 Before You Call 13 Surface Cooking 10 Major Appliance Warranty 14 www.frigidaire.com USA 1-800-944-9044 www.frigidaire.ca Canada 1-800-265-8352 All about the Use &Care of your Cooktop 318203624 (January 2009) Rev.

Complete Owner's Guide (English) - Page 3

...allowed to burst and result in accordance with the National Electrical Code No. 70 - Loose-fitting or hanging garments ...the appliance. Moist or damp pot holders on the cooktop to cause burns. Never allow children to potential personal... a qualified technician to reduce the risk of panels, wire covers or any other flammable materials contact hot surfaces. Surface units ...

Complete Owner's Guide (English) - Page 4

.... Damage may result in temperature. If a wet sponge or cloth is not covered by your warranty). • Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units. They may melt. If the power fails, always turn fan on the food. If cooktop should be displayed. Some cleaners can affect the ceramic-glass...

Complete Owner's Guide (English) - Page 5

... located between left front and rear elements. Cooktop Appearance Fig. 2 - 36" Model - This will allow residual heat to form Bridge element. 36" cooktop 5 The type and size of cookware,... element several minutes before cooking is complete. The heating element retains enough heat to form Bridge element. For efficient cooking, turn off cycle. Cooktop Appearance About the Radiant ...

Complete Owner's Guide (English) - Page 6

...cooking; The settings between 9.5 and 3.0 decrease or increase in increments of .5 (1/2). The ESEC control monitors the temperature of the cooktop and displays the message "HE" (hot element) warning when the cooktop is still too hot to OFF, the cooktop... work except the settings are preparing. See Fig. 5). Even after turning the control knob to touch (See Fig. 6). If a power failure...

Complete Owner's Guide (English) - Page 7

...is in and turn the surface control knob to finish cooking. CAUTION Radiant surface elements may still be used with the ceramic glass cooktop. Start most cooking operations on a higher setting and then turn on . Each ... cookware on the 36" model only). Push in use. A glowing red surface heating area extending beyond the bottom edge of heat at these items melt on cooktop when it is ...

Complete Owner's Guide (English) - Page 8

... Figure 4 for the surface heating area. 4. If these indicator lights when cooking is finished is touched before removing the cookware.  NOTE The surface "Element On" indicator lights will damage the ceramic cooktop. 8 Figure 1 Figure 2 Figure 3 Figure 4 Control knobs shown are turned OFF. The symbol indicates that only the inner coil will heat...

Complete Owner's Guide (English) - Page 9

Setting surface controls Operating the Bridge Surface Radiant Element The cooktop is equipped with the left front and middle (See Figures 1 & 2) positions. To Operate the Bridge Surface Element: 1. When cooking has completed, turn to a lower setting to finish cooking. Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Front portion only Figure 6 Front & Middle portions Figure 7 Front & ...

Complete Owner's Guide (English) - Page 11

...make cleaning easier when soiled from cooking. Surfaces Painted and Plastic Body Parts Stainless Steel Decorative Trim Cooktop, Control Knobs, Control Panel Ceramic Glass Cooktop How to rinse the cleaners from...soon as bluish stains may occur during heating that are turned OFF and the cooktop is essential to maintaining your cooktop for 30 to future use harsh scrubbing cleaners. For more...

Complete Owner's Guide (English) - Page 12

... the cooktop to the soiled area. Do not...turning the surface elements OFF, use an abrasive type scratch pad. Special care and cleaning are turned to clean the entire cooktop surface. Make sure the cooktop...Cooktop CAUTION Before cleaning the cooktop, be sure the controls ...cooktop surface. Remove loosened soils, then ...as pitting of the cooktop surface) may permanently damage cooktop by breaking, fusing ...

Complete Owner's Guide (English) - Page 13

..., medium or heavyweight cookware. Incorrect control setting. Before you call for service, review this list. Cleaning materials not recommended for glass ceramic cooktop have cooked onto surface. the problem is obtained. Turn control to use . The list includes common occurrences that are between cooktop and utensil. Raise or lower setting until element comes on...

Installation Instructions (All Languages) - Page 1

... appliance. BOX WIDTH 29 (73.7) 34 5/8 (87.9) E. INSTALLATION AND SERVICE MUST BE PERFORMED BY A QUALIFIED INSTALLER. ELECTRIC COOKTOP INSTALLATION INSTRUCTIONS U.S.A. BOX depth 19 ½ (49.5) 19½ (49.5) Model 30'' Ceramic Model 36'' Ceramic Model CUT OUT DIMENSIONS F. depth MINIMUM MAXIMUM MINIMUM MAXIMUM 29 ¾ (75.6) 30 1/8 (76.5) 20 3/8 (51...

Installation Instructions (All Languages) - Page 2

... located above the cooktop should be reduced by Not Less Than 1/8" Flame Retardant Millboard Covered With Not Less Than...electrical installation of 13" (33 cm) 30" (76.2 cm) Min. COUNTERTOP CUTOUT OPENING L 30" (76.2 cm) 36" (91.4 cm) 2 Model 30'' Ceramic Glass 36'' Ceramic Glass J 7 ½'' (19.1 cm) 7 ½'' (19.1 cm) K 2'' (5.1 cm) 2'' (5.1 cm) Figure 2 - ELECTRIC COOKTOP...

Installation Instructions (All Languages) - Page 3

... disconnect (or circuit breaker) box through flexible armored or nonmetallic sheathed cable. ELECTRIC COOKTOP INSTALLATION INSTRUCTIONS Important Notes to do so could result in serious injury or death. Electrical Requirements Observe all governing codes and ordinances. 4. Leave corner supports on cooktop until all packing material before use and future reference. Failure to the Installer...

Installation Instructions (All Languages) - Page 4

... power supply. 2. Connect the ground wire before turning on the steel and/or aluminum flexible conduit,... (Neutral) U.L.-Listed Conduit Connector (or CSA listed) Cable from appliance Figure 5 U.L.-Listed Conduit Connector (or CSA listed) 4-WIRE GROUNDED... cable wires as shown in Figure 5. ELECTRIC COOKTOP INSTALLATION INSTRUCTIONS Electrical connection It is the responsibility and obligation of...

Installation Instructions (All Languages) - Page 5

ELECTRIC COOKTOP INSTALLATION INSTRUCTIONS Cooktop Installation 1. The retainer brackets MUST be centered to meet local codes or, in their absence, with the National Electrical Code ANSI/NFPA No. 70-latest edition, or with CSA Standard C22.1, Canadian Electrical Code, Part 1 (see Figure 6). 6 Nylon spacers LC Position brackets on your cooktop. Set the cooktop into the countertop cutout...

Installation Instructions (All Languages) - Page 6

...installation of approved cooktop models See Note 1 36" Min. (91.4 cm) ...ELECTRIC COOKTOP INSTALLATION INSTRUCTIONS For typical under counter installation of an electric built-in oven see the insert sheet included in the literature package and cooktop installation instructions for dimensions). Approx. 3" (7.5 cm) 208/240Volt junction box for Cooktop Cabinet side filler panels are listed...

Product Specifications Sheet (English) - Page 1

... you combine two seven-inch elements into one to fit your fingertips. Drop-In Cooktop FPEC3685K S 36" Electric More Easy-To-Use Features Smoothtop Ceramic Glass Cooking Surface 6" Element ( 1,200W ) Hot-Surface Indicators Overall Exterior Dimensions Height 3-1/2" Width 36-3/4" Depth 21-1/2" Available in: Stainless (S) Signature Features PowerPlus™ Boil Boil water fast...

Product Specifications Sheet (English) - Page 2

... or 120 / 208 Volt, 60 Hertz AC only electrical supply with any Frigidaire® Electric Single Wall Oven. (Refer to Electric Cooktop Installation Over 30" / 27" Electric Single Wall Oven Specifications page on web.) • Electric Drop-In Cooktop model FPEC3685K is protected by not less than 1/8" flame-retardant millboard covered with not less than No. 28 MGS sheet steel...

Product Specifications Sheet (English) - Page 3

... flush against cabinet front. • Full oven base of solid plywood or similar material required, capable of approved electric cooktop models. • To route armored cable to junction box, cut minimum 4" x 4" opening in the U.S.A. FRIGIDAIRE USA • Electrolux Major Appliances, North America • 250 Bobby Jones Expressway • Martinez, GA 30907 • 1-800...