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Genie PowerMax 1500 Support Question

Genie PowerMax 1500 Support Question

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Question posted by garlitz on December 31st, 2012

Why Does My Remote Only Open The Door But Does Not Close Door?

I can only open the garage door with my remotes but can"t close the door. How can I program the remote it to close the door?

Current Answers

Answer #1: Posted by GarageDoorMafiadotcom on January 6th, 2013 3:46 PM
This answer was accepted by the poster of the original question.
GarageDoorMafiadotcom

Member since:
November 4th, 2012

Points: 25,600
1,110
points
You have a problem with your safety sensor. The opener think there is something in the way and will not close.

Clear the path for the sensor and make sure the sensor point straight with the door and in level. One has a green light the other has a red light, both has to be solid at all time for the opener to work right.


GarageDoorMafia.com One stop online shop for all your garage door and opener needs.

Related Genie PowerMax 1500 Manual Pages

Owner's Manual - Page 1

..., 9/2012 38209501773 Homelink ® and Car2U® compatible. Car2U is a registered trademark of injury to persons or damage to the store. GARAGE DOOR OPENER MODELS PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 SCREW/BELT/CHAIN DRIVES OPERATION & MAINTENANCE...
Owner's Manual - Page 2

...F3eatures Safety 4 Opener 4 R4equired5Progra6mming Introduction 5 Overview of Powerhead Controls 5 Travel Limits Closing Garage Door (DOWN Limits 6 Opening Garage Door (UP Limits...Test 9 Remotes/New Intellicode 2 Openers 10 O5ptional 6Program7ming Keypad 12 Clearing Memory for Remotes 13 Intellicode 1 Remotes 14 O6ne Piece7Doors Attaching Door Bracket to Door 15 Attaching Door Arm ...
Owner's Manual - Page 4

... www.geniecompany.com to a desired rate, vary limits and force, and program new remotes. Used during a power failure or other emergency to allow the door to close. 3.When the garage door is closing, if Safe-T-Beam® is detected. SmartSet™ Electronic Programming Easily adjust the programming to reduce opening cycle. 2. If the Safe-T-Beam® detects an obstruction when...
Owner's Manual - Page 5

... ON, OFF, or ON FLASHING in the garage door opening and closing your garage door. Remote Programming synchronizes your remote control devices (remotes, wall console, and keypad) with the powerhead. Force Control refers to how much power is needed to move door during programming and advance through setting your garage door opener for minor adjustments under certain circumstances. 4. Multi...
Owner's Manual - Page 6

... been engaged to complete each step. You can occur. • T he shuttle MUST be activated. PROGRAM PROGRAM SET + SET HOLD 2 seconds 6 PROGRAM SET + NOTE: You have run out of the step and start over. Closing Garage Door (Down Limits) 1 Lift the door open by hand until the shuttle/bullet engages the carriage on the rail. 4 Press and hold...
Owner's Manual - Page 7

... go off). PROGRAM PROGRAM SET - PROGRAM PROGRAM - + ET G999-393 Manual-ScrewBeltChain-EN indd 7 The UP (open) limit is fully open, then release. SET HOLD 2 seconds 7 Release up arrow button (+) until the long LED light comes on blue (round LED remains off ). Watch carriage as it approaches the power head to avoid contact with garage door closed ) limit is...
Owner's Manual - Page 8

... off ) to activate Sure-Lock™. • Press and release to open or close garage door. When Sure-Lock™ is OFF To powerhead Sure-Lock™ Button - To powerhead Sure-Lock™ Button - 3 Required Programming Wall Console / Overview This opener has a serial number sticker in which the serial numbers begin with this unit. Use only...
Owner's Manual - Page 9

... before contacting the board or if it does not reverse direction to fully open to close and close your garage door using the Wall Console Open/Close button. 13 Close the garage door using the Open/Close button on the powerhead will clear the lights. 3 Required Programming Force and Speed Control These controls are factory set and rarely require adjustments. NOTE: Force or...
Owner's Manual - Page 11

Each Remote can be programmed for other garage door openers, repeat the steps above using one of the other two Remote buttons. PROGRAM IMPORTANT: Your HomeLink® device will ONLY respond to pressing THIS button on the remote (the door should open or close). to connect to Genie mode. To program the same Remote for three door openers. PROGRAM SET - 3 Required Programming ...
Owner's Manual - Page 12

... the old programming. Press in "Setting Up a Pina"nd"Programming. Press the Program key . 3. Door opener will activate door until the ...Program key . Enter your new PIN (3-8 characters). 4. Press and hold Program Set key for 5 seconds or until backlight goes off (30 seconds) NOTE: Rapid blinking of the red LED on any key will stop fully open or closed. 4 Optional Programming...
Owner's Manual - Page 13

... that the memory is pressed the round LED will flash blue but will not activate the door opener. NOTE: The garage door opener will clear ALL programmed Remotes and wireless Keypads. PROGRAM PROGRAM SET SET HOLD HOLD If the memory has been cleared, the Remote will no longer recognize any signal received from the Powerhead memory will operate normally using...
Owner's Manual - Page 14

... preset to Intellicode® 1. 1 Select a Remote button NOT already programmed to Intellicode® 1. NOTE: Choose the Genie® Remote using Intellicode® 1 button for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be opened . 4 Optional Programming INTELLICODE® 1 REMOTES Remotes provided with this unit can...
Owner's Manual - Page 16

... RED and GREEN LEDs are not ON steady, check the appropriate items below: • STB red LED flashes. - NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR. 5. When possible, use emergency release only when door is working properly, perform the check as follows: • With the door closed . C. 6 Maintenance and Adjustments If you have your garage door Owner's Manual.
Owner's Manual - Page 17

.../Force setting steps (see pages 6-8) erases previous Limits/Force settings. Open remote case using a remote or wall console. - Close powerhead light cover. 2. To disengage shuttle from carriage, pull relaese handle down and toward the door. To disengage bullet from carriage, pull down and back towards opener and let go ) • Chain/belt drive models: Verify bullet...
Owner's Manual - Page 18

... a CONTACT REVERSE TEST. SEE CHART IN NEXT COLUMN. 6 Maintenance and Adjustments Adjustment Guides CAUTION Door closing . 3. Force Settings Force settings are : 1. However, conditions possibly requiring adjustment are pre programmed at the factory and "learned" during the Open/Close Limit settings steps (see pages 6-7). Then the New DOWN FORCE SETTING will display. OFF BLUE...
Owner's Manual - Page 19

... either until you reach the desired setting. 5 Press and release. PROGRAM SET 6 Press either until both the Open and Close directions, to maintain alignment with condition of the garage receives direct sunlight. • Position the Source (Red LED) on the direct sunlight side Multiple Garage Doors • NEVER position Safe-T-Beam modules where signals will display...
Owner's Manual - Page 21

... program new remotes. See page 6. replace battery. Door starts down , then STOPS before it is OK. - See pages 6-7. • Be sure door, opener, and springs are properly set. See page 8. •  WARNING: If you suspect a problem with the garage door hardware or springs, contact The Genie Company at 1-800-35GENIE. Opener runs, but STOPS before it is completely closed...
Owner's Manual - Page 22

... tight. • Be sure garage door is in good repair, properly lubricated and balanced. • Be sure opener is in UP or DOWN travel is lowest speed setting. • If carriage travel . Solution None required. Re-program limits, see pages 10-11. Contact a trained door system technician. Intellicode® 1 remote NOT programmed. Safe-T-Beam® signal interference...
Owner's Manual - Page 23

...CB 1000/1200, IntelliG® 1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers, ("Product"), subject to all of the ... Warranty Act PURCHASER: _____ INSTALLATION ADDRESS: _____ DATE PURCHASED SERIAL NUMBER OPENER MODEL: _____ REMOTE CONTROL MODEL: _____ DEALER NAME: _____ DEALER ADDRESS:_____ G999-393 Manual...
Owner's Manual - Page 24

...Genie® Has the Answer! Gives warning tone and flashes red when garage door does not close ? can open door without remote • Lighted keypad with Revolution Series 1500, 1200 and 1000 Models) • Sleek and compact design • Beeps and flashes green when garage door closes. Garage Door Opener Accessories Looking for extra safety • Ball and string system attaches to...

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