Question posted by a32561 on October 7th, 2012
Placed Order
Placed an order through Google and followed their instructions on my purchase. After that I have been unable to find any information on my purchase.
Current Answers
Answer #1: Posted by Odin on October 7th, 2012 7:51 AM
Sorry to say, Google does not generally offer customer service by phone. (You can try for it at 650-623-4000.) You'll probably need to find the appropriate help section, and choose the best canned question to send. If as is likely the answer doesn't satisfy, you'll have the opportunity to reply to the answer with a further question.
You can write Google at 1600 Amphitheatre Parkway, Mountain View, CA 94043. If necessary you can complain to the California Dept. of Consumer Affairs at 916-445-1254.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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