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Question posted by Gospo on December 15th, 2010

Ink Light Flashes After Changing Both Cartridges

Why does the ink light continues to flash have changed both cartidged and turned off and on both the computer and printer.

Current Answers

Answer #1: Posted by darapmonsta on December 15th, 2010 12:43 AM
This answer was accepted by the poster of the original question.
darapmonsta

Member since:
December 14th, 2010

Points: 259,700
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your cartridges are not fixed properly in the printer.

open the printer again and fix them in the slot properly.

 

Related HP 990cxi Manual Pages

HP DeskJet 990C Series Printer - (English) Online User's Guide for Macintosh - Page 37

... turn on the printer. 2 Open the top cover. The printer does not print with only one print cartridge in the cradle until you can replace it . Print Cartridges: Replacing Print Cartridges 4 Lift the print cartridge out and discard it . Cradle latch 1.2 2 3 4 Cartridge 1.1 OUT tray in down position Warning Keep print cartridges out of the reach of ink, leave the empty cartridge...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Macintosh - Page 38

... printer software prints a calibration page to ensure your printing has completed before it executes the calibration test. 10 If the Print Cartridge Status Light continues to blink after you install the new print cartridge, check the part number on the print cartridge to change a print cartridge, the software will wait until your print quality. Do NOT touch the ink...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Macintosh - Page 41

... water from the swab. 5 Clean the face and edges of the printer. 6 Print a test page. Double-click the hp deskjet Utility icon in the Utilities folder on the face and edges. 4 Dip a clean cotton swab into the back of the print cartridge as shown. Note: If streaking still appears, repeat the procedure until...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Macintosh - Page 42

... No. 45 Tri-Color hp C6578 series or hp No. 78 42 Damage resulting from the modification or refilling of hp printer warranties. The print cartridge numbers for your printer, Hewlett-Packard recommends using only genuine hp supplies for hp deskjet printers, including genuine factory-filled hp print cartridges. Note: When buying replacement print cartridges, check the part...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows - Page 44

... latch. 4 Lift the print cartridge out and discard it . Replacing Print Cartridges To Replace a Print Cartridge 1 To access the print cartridge cradle, make sure the OUT tray is down position 44 Warning Keep print cartridges out of the reach of ink, leave the empty cartridge in the cradle. The cradle moves to turn on the printer. 2 Open the top...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows - Page 45

... the calibration test. 10 If the Print Cartridge Status Light continues to blink after you install the new print cartridge, check the part number on the print cartridge to ensure your print quality. Warning Do NOT touch the print cartridge ink nozzles or copper contacts. If you install a new print cartridge, the printer software prints a calibration page to ensure...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows - Page 48

...no ink residue is clean. Using clean, moistened swabs, wipe the underside of each wall of the print cartridge as shown. b. d. Caution Once you've removed the print cartridges, make... 4 Manually clean the print cartridges a. If fibers are not outside of the printer. 9 Print a test page. Cradle wall 6 Reinsert the print cartridges, then close the printer's top cover. 7 Load paper...
HP DeskJet 990C Series Printer - (English) Online User's Guide for Windows - Page 49

... HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Note: When buying replacement print cartridges, check the part numbers carefully. Damage resulting from the modification or refilling of HP printer warranties. Print Cartridges: Damage Resulting from Refilling the Print Cartridges Damage Resulting from Refilling the Print Cartridges To get the best...
HP DeskJet 990C, 980C, and 960C series - (English) Quick Reference Guide for Windows and Macintosh - Page 5

... is missing from your box, talk to your HP dealer or contact HP customer care. printer software 5. tri-color print cartridge 7. printer 2. automatic two-sided printing module (not available in all printer models) 1 black print cartridge 6. english introducing the hp deskjet printer what's in the box Thank you for more information. 1. See "contacting hp customer care" for...
HP DeskJet 990C, 980C, and 960C series - (English) Quick Reference Guide for Windows and Macintosh - Page 24

... troubleshooting 12 M Macintosh bubble help 3 N network guide, Windows 3 P phone support 9, 10 print cartridges 1, 2, 3 printer 15 printer box contents 1 printer cable 2, 14, 15 printer features 3 printer repair 11 printer software 1, 2, 3, 5 printer specifications 3 printer, connecting to network 3 printer, setting up 3 Q quick help manual 3, 4, 5, 6 quick start poster 1, 3 R recycling...
HP Deskjet 9xx series - (English) Quick Help - Page 2

... maintenance 49 print cartridge status light 50 replacing print cartridges 53 automatically cleaning print cartridges 56 manually cleaning print cartridges 57 cleaning the printer case 60 refilling print cartridges 61 maintaining print cartridges 62 print cartridge part numbers 63 using the hp deskjet utility 64 solve a problem 65 printer lights are flashing 66 printer is not printing...
HP Deskjet 9xx series - (English) Quick Help - Page 52

... is not related to low ink, the light continues to flash after the cover is opened . 50 print cartridge status light If the ink level is low in a print cartridge, the Print Cartridge Status light stops flashing when the printer's top cover is opened . print cartridge status light understanding the print cartridge status light The Print Cartridge Status light flashes when one or both of...
HP Deskjet 9xx series - (English) Quick Help - Page 53

... the print cartridge status Open the printer's top cover when the Print Cartridge Status light flashes. black cartridge low-ink icon 5. Insert the proper print cartridge if one of five Print Cartridge Status icons revealing the exact nature of the problem. 1. The printer needs both print cartridges are installed. 51 tri-color print cartridge low-ink icon 4. black cartridge problem icon...
HP Deskjet 9xx series - (English) Quick Help - Page 57

... are in the middle of printing and stop to change a print cartridge, the calibration page prints after installing a new print cartridge, check the part number on the cartridge to blink after the print job is complete. If the Print Cartridge Status light continues to make sure the correct cartridge is fully secured. 9. You hear a click when the latch...
HP Deskjet 9xx series - (English) Quick Help - Page 61

Reinsert the print cartridges and close the printer's top cover. 7. Click Macintosh HD > Utilities > hp deskjet > hp deskjet utility. Repeat this process until no ink residue appears on the printouts. 59 a. print cartridge cradle 2. Reconnect the power cord to the back of the print cartridge cradle walls using clean, moistened cotton swabs. Select the Test panel, then click...
HP Deskjet 9xx series - (English) Quick Help - Page 69

... cover. • There may need to the power source. 6. all lights are flashing The printer may be restarted. 1. Disconnect the printer from the power source. 5. See also: print cartridge status light If you continue to flash. 3. Press the Power button to turn off the printer. 4. Proceed to step 3 if the lights continue to have problems, contact HP Customer Care. 67 Press the...
HP Deskjet 9xx series - (English) Quick Help - Page 75

... is printed off-center or at an angle 1. Save the document. 4. See also: replacing print cartridges If you continue to view the Print Cartridge Status icons. 2. Save the fax in a graphic format with printouts blank pages are printing The printer may process pages containing no text or images if: • One or both print...
HP Deskjet 9xx series - (English) Quick Help - Page 117

...73 flashing lights6668 infrared light flashing78 infrared printing problems78 new print setting not shown75 paper does not come out of printer68 paper ejected86 paper jams666981 part of document missing74 photos printing incorrectly76 poor print quality75 print cartridges73 printer does not turn on70 printer not...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 6

... of these items is missing from your box, talk to your HP dealer or contact HP customer care. printer 2. black print cartridge 6. tri-color print cartridge 7. power cord 8. Your printer box contains the following items: • HP Deskjet printer (990c series, 980c series, or 960c series) • Automatic two-sided printing module (may not be available in...
HP Deskjet 990C, 980C, and 960C Printers - (Multiple Languages) Quick Reference Guide - Page 25

... troubleshooting 12 M Macintosh bubble help 3 N network guide, Windows 3 P phone support 9, 10 print cartridges 1, 2, 3 printer 15 printer box contents 1 printer cable 2, 14, 15 printer features 3 printer repair 11 printer software 1, 2, 3, 5 printer specifications 3 printer, connecting to network 3 printer, setting up 3 Q quick help manual 3, 4, 5, 6 quick start poster 1, 3 R recycling...

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