Get support for HP Dc7900 - Compaq Business Desktop

HP Dc7900 Support Question

HP Dc7900 Support Question

Find answers below for this question about HP Dc7900 - Compaq Business Desktop.
Need a HP Dc7900 manual? We have 23 online manuals for this item!
Question posted by ameenlakami on June 22nd, 2011

Power On Password

ineed the password  so badlliy ihave the sn and pn but i forget the pass my pc is off bleac help

Current Answers

Answer #1: Posted by kcmjr on June 22nd, 2011 1:04 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,245
1,120
points
All your user manuals are available here: http://www.helpowl.com/manuals/HP/Dc7900/5945

Specifically the troubleshooting guide here: http://h20566.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01516072  explains how to reset the BIOS passwords.

Resetting the Password with the Reset Jumper

To disable the power-on or setup password features, or to clear the power-on or setup passwords,
complete the following steps:

  1. Shut down the operating system properly, then turn off the computer and any external devices, and disconnect the power cord from the power outlet.
  2. With the power cord disconnected, press the power button again to drain the system of any residual power.
  3. Remove the computer cover or access panel.
  4. Locate the header and jumper.  NOTE: The password jumper is green so that it can be easily identified. For assistance locating the password jumper and other system board components, see the Illustrated Parts & Service Map (IPSM) for that particular system. The IPSM can be downloaded from http://www.hp.com/support.
  5. Remove the jumper from pins 1 and 2. Place the jumper on either pin 1 or 2, but not both, so that it does not get lost.
  6. Replace the computer cover or access panel.
  7. Reconnect the external equipment.
  8. Plug in the computer and turn on power. Allow the operating system to start. This clears the current passwords and disables the password features.
  9. To establish new passwords, repeat steps 1 through 4, replace the password jumper on pins 1 and 2, then repeat steps 6 through 8. Establish the new passwords in Computer Setup. Refer to the Computer Setup (F10) Utility Guide for Computer Setup instructions.

Clearing and Resetting the CMOS

The computer’s configuration memory (CMOS) stores information about the computer’s configuration.  The CMOS button resets CMOS but does not clear the power-on and setup passwords. Clearing CMOS will clear the Active Management Technology (AMT) settings in the Management Engine BIOS Extension (MEBx), including the password. The password will default to “admin” and will need to be reset. The AMT settings will also need to be reset. To access the MEBx, press Ctrl+P during POST.

  1. Turn off the computer and any external devices, and disconnect the power cord from the power outlet.
  2. Disconnect the keyboard, monitor, and any other external equipment connected to the computer.
  3. Remove the computer cover or access panel. CAUTION: Pushing the CMOS button will reset CMOS values to factory defaults. It is important to back up the computer CMOS settings before resetting them in case they are needed later. Back up is easily done through Computer Setup. See the Computer Setup (F10) Utility Guide for information on backing up the CMOS settings.
  4. Locate, press, and hold the CMOS button in for five seconds.  NOTE: Make sure you have disconnected the AC power cord from the wall outlet. The CMOS button will not clear CMOS if the power cord is connected.  NOTE: For assistance locating the CMOS button and other system board components, see the Illustrated Parts & Service Map (IPSM) for that particular system.
  5. Replace the computer cover or access panel.
  6. Reconnect the external devices.
  7. Plug in the computer and turn on power.

NOTE: You will receive POST error messages after clearing CMOS and rebooting advising you that configuration changes have occurred. Use Computer Setup to reset any special system setups along with the date and time. For instructions on Computer Setup, see the Computer Setup (F10) Utility Guide.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
Answer #2: Posted by catherilily on July 20th, 2011 2:05 AM
catherilily

Member since:
April 19th, 2011

Points: 11,470
90
points
I have bookmarked a good article on power on password recovery.

You can Google search the words below to get more good suggestions: 

Related HP Dc7900 Manual Pages

Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 26

.... The EPA ENERGY STAR logo does not imply endorsement by the EPA to power down the computer and monitor after a period of the external monitor. As...woken by reducing power consumption when not being used with the ENERGY STAR logo follow the applicable U.S. CAUTION: Using the Energy Save Monitor feature with any of inactivity: Business Desktops Consumer Desktops Thin Clients ...
Hardware Reference Guide - dc7900 Series Convertible Minitower - Page 2

Hardware Reference Guide HP Compaq Business PC dc7900 Series Convertible Minitower First Edition (July 2008) Document part number: 490843-001 Nothing herein should be photocopied, reproduced, or translated to change without the prior ...
Technical Reference Guide: HP Compaq dc7900 Series Business Desktop Computers - Page 1

... may be used by engineers, technicians, administrators, or anyone needing detailed information on the design, architecture, function, and capabilities of the HP Compaq dc7900 Series Business Desktop Computers. Technical Reference Guide HP Compaq dc7900 Series Business Desktop Computers Document Part Number: 506665-001 September 2008 This document provides information on the products covered.
Technical Reference Guide: HP Compaq dc7900 Series Business Desktop Computers - Page 2

... are trademarks or registered trademarks of Hewlett-Packard Company. HP shall not be construed as constituting an additional warranty. Technical Reference Guide HP Compaq dc7900 Series Business Desktop Computers First Edition (September 2008) Document Part Number: 506665-001 This document contains proprietary information that is subject to another language without notice...
Service Reference Guide: HP Compaq dc7900 Business PC - Page 40

...occur ● Automatically acquire and install drivers and BIOS updates without visiting each PC ● Remotely configure BIOS and security settings ● Automate processes to quickly... on the client system ● Report basic inventory information for all supported HP business desktop, notebook, and workstation models. For more information about the HP Client Automation solutions...
Service Reference Guide: HP Compaq dc7900 Business PC - Page 41

... and recover the primary hard drive on the PC. The catalog file contains detailed platform information on HP business desktops, notebooks and workstations. HP Backup and Recovery .... The application works within Windows to -use , versatile application that allows you to HP business PCs. Client Management Suite Level 1 includes the following Altiris products: ● Inventory Solution ●...
Service Reference Guide: HP Compaq dc7900 Business PC - Page 44

... this password be shipping on supported commercial desktop models. To learn more about Subscriber's Choice and create a custom profile, visit http://h30046.www3.hp.com/subhub.php. It also provides control over PC power settings enabling administrators to ensure that this feature, open a browser from the HP Support site and installed on HP business desktops, notebooks...
Service Reference Guide: HP Compaq dc7900 Business PC - Page 58

... only available when hard drives that prevents unauthorized access to its contents. A user password must be an unacceptable risk. Users will require a password to cycle power. 46 Chapter 4 Desktop Management On a warm boot or restart from unauthorized access to the data on password is the paramount concern. German - It is equipped with the damage that...
Desktop Management Guide - Page 15

... available free for managing Intel AMT For more information on support for all supported HP business desktop, notebook, and workstation models. ENWW HP Client Manager from Symantec, visit http://www.... occur ● Automatically acquire and install drivers and BIOS updates without visiting each PC ● Remotely configure BIOS and security settings ● Automate processes to quickly ...
Desktop Management Guide - Page 16

... conjunction with the custom inventory and update features of Microsoft products to provide automated driver and patch updates to HP business PCs. HP Client Catalog for full life-cycle software management of desktops, notebooks, and workstations. Client Management Suite Level 1 includes the following Altiris products: ● Inventory Solution ● Deployment Solution ● Software...
Desktop Management Guide - Page 20

... HP Support site and installed on HP business desktops, notebooks, or workstations. It also provides control over PC power settings enabling administrators to a specific IT ...PC consumes. Starting with new business desktops, notebooks, and workstations released in your profile, HP will deliver e-mails notifying you that helps manage PC energy costs. Surveyor licenses for managing PCs...
Support Telephone Numbers - Page 17

...-2040 Information Web site www.hp.com/it/hpcarepack Registration Web site www.hp.com/go /hpcarepack/emea/activate Italy, San Marino, Vatican City State Business Desktop Technical Support 02 3859-1212 Customer Support Web site .......
Downgrading Microsoft Windows Vista OS Business on HP Business Desktop FAQs - Page 1

... the Vista Business PC is available through...Business PC, and both Windows Vista Business and Windows XP Pro recovery kits in the product carton. (Later on, when the customer desires to migrate to describe the two different Windows Vista® OS downgrades that this is the difference between the Factory and Field downgrades? Downgrading Microsoft Windows Vista OS Business on HP Business Desktop...
Installing Windows 7 Beta on HP Business Desktops - Page 1

... Manager 5 Upgrade 5 USB devices 5 Appendix B: Questions and Answers 6 For more information 6 Introduction In the winter of 2007. Installing Windows® 7 Beta on HP Business Desktops March 15, 2009 Table of Contents: Introduction ...1 Purpose 1 Audience 2 System Requirements and prerequisites 2 Prerequisites 3 Installing the operating system and drivers 3 Installing the operating...
Installing Windows 7 Beta on HP Business Desktops - Page 2

...ROM drive  HP recommends a 1.5GHz or faster CPU, 2GB of requirements and HP Business Desktop models recommended for UMA systems) and 80 GB 7200 RPM hard drive Applicable 2007 and prior ...  dc7700  dc7800  dc5700  dc5750 Applicable 2008 models  dc7900  dc5800  dc5850  dx7400  dx7500  dx7510 Audience This white...
Testing on HP Business Desktop PCs - Page 3

... reproducible test cases. • ETD HW and SW tests are executed on all business desktop products and are met. - The ETD tests enable product development teams to better evaluate new designs and resolve most design issues, and they help ensure that hardware components conform to published functional engineering design specifications. Cardbus/PCMCIA Software...
Testing on HP Business Desktop PCs - Page 4

... fan(s) runs at required minimum thermal and acoustic levels for customers' needs. System checks are in place to help ensure that voltage regulators on Business Desktop PCs to ensure a high HP standard of applications. Additionally, power cycle testing is comprehensive validation and qualification of the system board (PCB/PCA) including testing of different software downloads...
Testing on HP Business Desktop PCs - Page 5

... extended periods of time to integration into a desktop solution. and security tests to help ensure HP Business Desktop PC standards are performed with radio or TV reception, and is free from various heights to help ensure that the packaging can be perceived as adverse by external electrical effects. • Power Supply Testing-This testing focuses on a wide...
Testing on HP Business Desktop PCs - Page 6

... • Power Management Testing-This testing helps ensure that a module goes properly into and out of defined low-power states. • Software Driver Testing-This testing helps ensure that... Video Timing Testing-This testing helps ensure proper graphics controller output for image display on the integration and overall quality of HP Business Desktop PCs with video timing specifications for ...
Using eSATA on HP Compaq dc7900 Business PCs - Page 2

... as the industry standard interface between different external storage device interfaces. Introduction HP introduced SATA technology for external hard drive interfaces 2 Both the HP Compaq dc7900 Business PC Small Form Factor (SFF) and Convertible Minitower (CMT) form factors have full eSATA support. eSATA provides the following table compares bandwidths between a computer system...

Similar Questions

Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Dc7900 - Compaq Business Desktop manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.