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HP EliteBook 8460p Support Question

HP EliteBook 8460p Support Question

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Question posted by chykeikejiofor on April 16th, 2014

Changed From Win 7 32 Bit To Win 7 64 Bit Os But My 6550b Cant See Ext Monitor

I just changed from windows 7 32 bit OS to windosw 7 64 bit OS and my hp Probook 6550b can no longer detect external display. Is there any driver that I need to install?

Current Answers

Answer #1: Posted by TheWiz on April 17th, 2014 8:32 AM
This answer was accepted by the poster of the original question.
TheWiz

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You will need to install the latest video driver from here. Note that there are two different video drivers depending on which graphics chip is in your computer. You can download both if you don't know which one you need. It should only install the correct one.

Related HP EliteBook 8460p Manual Pages

Installing SATA Drivers on HP EliteBook Notebook PCs - Page 2

... SATA drivers to SATA AHCI mode; System prerequisites You will need the following guidelines provide procedures for each system on HP EliteBook Notebook PC models. building an image and switching to installation CDs; Page 2 This document applies to 150MB/Sec transfer rate for the platform, from the HP website www.hp.com. In addition, you install Windows XP Professional...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 13

...; ICH9M Serial ATA Storage Controller. I will appear. When asked "Do you want to Windows Update. A System Settings Change will choose the driver to complete the Hardware Update Wizard: a. At the next dialog, select 'Don't search. At the first dialog, select 'No, not this process only needs to be updated. Page 13 The installation will appear. f. f.
RAID - Windows 7 - Page 18

...options are based on the location of the installed drives. When you choose the best RAID ...displaying the status of the secondary HDD. You may be prompted for more information. When the secondary HDD is in the docking station bay or connected to Windows Help for your computer. The available RAID levels are available as installing software, running utilities, or changing Windows...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1

Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image 2011 Business Notebook Models Technical white paper Table of contents Executive summary...2 System requirements and prerequisites 2 Supported models ...2 Installing the OS, drivers, and enhancements 3 Drivers and enhancements ...5 Building a common image ...7 Windows XP Professional...7 Windows Vista ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2

... Access to install Windows:  A supported HP business notebook PC model  Windows OS recovery media provided by HP - Supported models  HP EliteBook 8460p Notebook PC  HP EliteBook 8560p Notebook PC  HP ProBook 6360b Notebook PC  P ProBook 6460b Notebook PC  HP ProBook 6560b Notebook PC WARNING Before proceeding with applicable HP drivers and...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 3

...7 Professional, Windows XP Professional or Windows Vista Business. Installing the OS, drivers, and enhancements This section provides guidelines for users performing a clean installation of the operating system currently installed on a supported HP business notebook PC. - IMPORTANT Follow the installation instructions in F10 Setup so the optical drive is the first boot device. 3. Change the...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 17

Administrator true 3 xxxxx-xxxxx-xxxxx-xxxxx-xxxxx false Eastern Standard Time 32 106 1280 75 1024 * true true arbor01 nopass installman arbor01 1 net user administrator /active:yes 17
Service Guide - Page 13

Category Wireless External media card Ports Description HP ProBook 6460b Notebook PC HP EliteBook 8460p Notebook PC HP EliteBook 8460w Mobile Workstation Integrated WLAN options by way of wireless module: Two WLAN antennas built into display √ assembly Three WLAN antennas built into display assembly √ √ Supports "no WLAN" option √ √ √ Supports ...
Service Guide - Page 14

... requirements Description HP ProBook 6460b Notebook PC DisplayPort 1.1a √ RJ-11 (modem) √ RJ-45 (Ethernet, includes link and √ activity lights) USB 3.0 USB 2.0 (3) √ USB 2.0 charging port eSATA/USB 2.0 combo port √ VGA (Dsub 15-pin) supporting 1920 × √ 1200 external resolution at 75-GHz (hot plug with auto-detect) 1394a...
Service Guide - Page 15

...) Preinstalled: Windows 7 Professional 32 with √ Microsoft® Basics Windows 7 Professional with Microsoft √ Basics Windows 7 Home Premium 64 with √ Microsoft Basics Windows 7 Home Premium 32 with √ Microsoft Basics Windows Vista Home Basic 32 with √ Microsoft Office 2010 Personal HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile...
Service Guide - Page 16

... Professional Restore Media: Windows 7 Professional 64Windows 7 Professional 32Windows 7 Home Basic 32Windows 7 Home Premium 64Windows 7 Home Premium 32Windows 7 Starter 32 √ DRDVD Windows 7 √ DRDVD Windows 7 with WinDVD √ Web-only support: HP EliteBook 8460p Notebook PC √ HP EliteBook 8460w Mobile Workstation...
Service Guide - Page 17

.../64Windows 7 Enterprise 32/64Windows 7 Ultimate 32/64 √ Certified: Microsoft WHQL √ Novell: SuSE Linux √ End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ Mini-PCI components (WLAN, WWAN, √ SIM) Modem √ Keyboard √ HP EliteBook 8460p...
Service Guide - Page 44

... components Item Description (1) Display bezel For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use with HP EliteBook 8460w models with a webcam (2) Webcam module with microphone For use with HP ProBook 6460b models For use with HP EliteBook 8460p/w models 36 Chapter 3 Illustrated parts catalog Spare part number 643918-001...
Service Guide - Page 45

... cable For use in HP ProBook 6460b models with HD displays For use in HP ProBook 6460b models with HD+ displays For use in HP EliteBook 8460p models with HD displays For use in HP EliteBook 8460p models with HD+ displays For use in HP EliteBook 8460w models with HD displays For use in HP EliteBook 8460w models with HD+ displays (7) WLAN antennas For use in HP EliteBook 8460p/w models;
Service Guide - Page 60

... bracket and screws) 642778-001 Display enclosure for use in HP ProBook 6460b models 642779-001 Display enclosure for use in HP EliteBook 8460p models 642780-001 Display enclosure for use in HP EliteBook 8460w models (includes backlight module) 642782-001 Display Hinge Kit for use in HP EliteBook 8460p/w models 642783-001 Display hinge covers for use in HP ProBook 6460b models (includes left...
Service Guide - Page 61

... in HP ProBook 6460b models Display Screw Kit for use in HP EliteBook 8460p/w models Display Cable Kit for use in HP ProBook 6460b models with HD displays (includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460p models with HD displays (includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460w models with HD displays (includes display...
Service Guide - Page 142

... ● Restoring the computer to a previous state ● Recovering information using the installed optical drive (select models only) or an optional external optical drive, and your initial backup immediately after a system failure is as good as installing software, running utilities, or changing Windows settings. You should create system repair discs (select models only) by using...
Service Guide - Page 146

...HP recommends that appear in Help and Support. The Backup and Restore Center provides the following options: ● Backing up individual files and folders ● Backing up your information to an optional external... backup immediately after a system failure is as complete as installing software, running utilities, or changing Windows settings. As you add new software and data files, ...
Reference Guide - Page 58

...HP recommends defragmenting your computer. Connect the computer to run on the hard drive become fragmented. Refer to Help and Support for tasks such as installing software, running utilities, or changing Windows... not need access to improve the security of fragmented files, Disk Defragmenter may take more information. Windows 7-Click Defragment disk. Windows Vista-...
Reference Guide - Page 82

... & Unpack. 6. b. Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager. 2. For example, if only Windows 7 Professional is selected in the operating system filter, the only operating system that is displayed in the Product Catalog pane. To add other operating systems, change the filter settings in the Configuration Options window. In the left pane, click...

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