HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
Find answers below for this question about HP Photosmart Premium Fax e-All-in-One Printer - C410.Need a HP Photosmart Premium Fax e-All-in-One Printer - C410 manual? We have 2 online manuals for this item!
Question posted by 10dse on July 16th, 2014
No Dial Tone On Phone When Powered On. Photosmart Premium C410
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Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages
User Guide - Page 21
... 4 and 7 only.)
Case F: Shared voice/fax line Case F: Shared voice/fax line
with voice mail
with voice mail
Computer dial-up modem
Case G: Fax line shared with computer dial-up modem and answering machine
Finish setting up the HP Photosmart
Set up the HP Photosmart for faxing
19
Make sure you use another phone cord, you might experience problems...
User Guide - Page 22
... 7 only.)
Case K: Shared voice/fax line with a separate fax line 1. Run a fax test.
20
Finish setting up the HP Photosmart Figure 3-1 Back view of the HP Photosmart. Chapter 3 (continued)
Other equipment/services sharing your fax line
Recommended fax setup for Recommended fax setup for parallel-type phone systems serial-type phone systems
Voice calls, computer dial-up modem, and voice...
User Guide - Page 28
... Photosmart with computer dial-up the HP Photosmart For example, you cannot use the supplied cord to connect from the phone cords you also have in the box with modem
26
Finish setting up modem (no voice calls, and you might not be able to use both your modem and the HP Photosmart simultaneously.
Case G: Fax...
User Guide - Page 33
..., you might want to connect a phone to use standard phone cords for fax tones.
This special phone cord is different from the telephone wall jack to answer after the number of phone ports on the HP Photosmart to set up the HP Photosmart for faxing if you have set, and then play your device. (The maximum number of the HP...
User Guide - Page 35
... computer dial-up the HP Photosmart for these connections.
6.
NOTE: If you do not connect your device. (The maximum number of the HP Photosmart.
Run a fax test. if there are detected, the HP Photosmart will not be recorded on the back of rings varies by your answering machine in phone, for fax tones. Finish setting up the HP Photosmart
Set...
User Guide - Page 41
Get to know the HP Photosmart
21 Printhead assembly 22 Cartridge access area 23 Model number location 24 Rear USB port 25 Ethernet port 26 Power connection (Use only with the power adapter supplied by HP.) 27 1-LINE (fax) and 2-EXT (phone) ports 28 Two-sided printing accessory
Printer parts
39
User Guide - Page 91
.... Alternate methods of paper. Load your phone
Sending a fax manually allows you to the fax machine when you can hear the dial tones, telephone prompts, or other sounds through the handset on control panel. Fax
Initiate a fax from a connected phone 1.
Press 2-Sided on your phone
89 This makes it easy for tone. To send a fax manually from your telephone.
View the...
User Guide - Page 93
.... You can continue to send a black-and-white fax late in the evening, when phone lines are not as busy or phone rates are lower, for sending the fax in black and white.
To schedule a fax from the HP Photosmart using speed dials.
Fax
4. Press the down arrow button to Send Fax Later, and then press OK. 5. If prompted...
User Guide - Page 149
... you do not hear a dial tone, call your telephone company. Solution 6: Make sure the telephone wall jack works properly Solution: Try connecting a working properly.
If the failure was not working telephone and phone cord to highlight Off or On. 5. Solution 7: Check the phone line for noise Solution: You can cause faxing problems. If this did...
User Guide - Page 150
... connected correctly. If you probably do not hear a normal sounding dial tone, it is digital, connect a regular analog phone to fax successfully.
If you will not be able to the line and listen for a dial tone. Solution 9: Make sure the product is connected to an analog phone line
Solution: Make sure you connect the product to an...
User Guide - Page 151
... a fax. If this did not solve the issue, try the next solution. Solve a problem
Completely remove power for at least 15 minutes, and then turn the DSL modem back on the phone line again...about the problem and how to the dial tone again. • If the dial tone sounds clear (no noise or static), try the next solution. If you to the fax/phone port of the product by clicking Status...
User Guide - Page 154
... most likely solution first. For example, if you dial.
If you cannot hear fax tones, the receiving fax might not be interfering with the recipient's phone line. Cause: The recipient's fax machine does not support manual faxing. Solve a problem
Chapter 12
Cause: The number you entered when sending the fax was having problems.
The product is having problems...
User Guide - Page 183
... splitter • Solution 3: Try another power outlet Solution 1: Make sure the product is set up for faxing correctly
Solution: Make sure you set up the phone before the product answers the call and hear fax tones from a sending fax machine, you pick up the product properly for faxing.
Solve a problem
7. (Optional) Connect a phone to the 1-LINE port 8. Figure...
User Guide - Page 185
....
• If you resolve any problems with Fax" test failed • The "Fax Line Condition" test failed • The "Dial Tone Detection" test failed
The "Fax Hardware Test" failed
Solution: • Turn off the product by pressing the On button located on . After a few seconds, plug the power cord back in this section.
Check the display...
User Guide - Page 186
... connect the other end to the port labeled 1-LINE on setting up the product for a dial tone. If you might not be able to send or receive faxes. If you are using a phone splitter, this can send or receive a fax successfully, there might not be a problem. If prompted, choose your telephone company and have correctly...
User Guide - Page 188
If you do not hear a normal sounding dial tone, it might be causing the test to send or receive faxes. Using the phone cord supplied in the box with the product • Check the connection between the telephone wall jack and the product to make sure the phone cord is secure. • Make sure you have...
User Guide - Page 189
.... After you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the product directly to make sure it passes and the product is ready for a dial tone. If you do not hear a dial tone, contact your telephone company and...
User Guide - Page 190
... incorrectly, the test might fail and you might have them check the phone line. If the Dial Tone Detection Test continues to fail, contact your telephone company and have problems sending and receiving faxes.
• Make sure you connect the product to an analog phone line or you will not cause a problem sending or receiving...
User Guide - Page 261
... over 188 IP phone, using 188 ISDN line, set up 22 not answering 170 parallel splitter 175 PBX system, set up 25, 33,
175 fax problems
blank pages 157 fax tones recorded 160 not ... 240 troubleshooting 137
correct port test, fax 185 crop
fails 198
customer support warranty 110
D
damaged, ink cartridge 204 diagnostic page 103 dial tone test, fax 187 dial-up 22 problems receiving 170
I
improper...
User Guide - Page 262
... copy 139 ink cartridge 204 text from anywhere 69, 70 print quality report 103 printer found screen, Windows 15 printhead problems 223 printing slow, troubleshoot 130 problems copy 137...jack test, fax 184 test
dial tone 187 fax hardware 183 fax line condition 186 fax port 185
Index
260 See computer
modem
phone cord check 185 connection, failure 185
phone support 107 phone support period
period...
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