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HP ProBook 6450b Support Question

HP ProBook 6450b Support Question

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Question posted by catmo on March 21st, 2014

Hp Probook 6555b When I Push Power Button, Battery Icon Flashes Amber

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Answer #1: Posted by freginold on May 22nd, 2014 7:17 PM
This answer was accepted by the poster of the original question.
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

You can find 9 different user manuals for this model, including the maintenance and service guide, at the link below, which should give some indication of what the flashing battery light means:

http://www.helpowl.com/manuals/HP/ProBook6450b/66884

Related HP ProBook 6450b Manual Pages

Installing SATA Drivers on HP Notebook PCs - White Paper - Page 12

... on your hardware will be c:\sp99999\Winall\Driver (for XP32) or c:\sp99999\Winall\Driver64 (for Compaq 325, Compaq 326, HP 425 and HP 625, HP ProBook 4325s, HP ProBook 4326s, HP ProBook 4425s, HP ProBook 4525s, HP ProBook 6445b, HP ProBook 6455b, HP ProBook 6545b, HP ProBook 6555b: 5) Open My Computer and browse to the directory where you want to the location of the "Intel Matrix Storage...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 9

1 Product description Category Product Name Processor Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6555b Notebook PCHP ProBook 6455b Notebook PCHP ProBook 6550b Notebook PCHP ProBook 6450b Notebook PC √ AMD Phenom II Quad-Core Mobile √ √ ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 10

Category Chipset Graphics Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC AMD Athlon II Dual-Core Processor √ √ P340 (2.2 GHz, 25W, 1 MB L2 cache) AMD Athlon II Dual-Core Processor √ √ for Notebook PCs P320 (2.1 GHz/ 25W/1 MB L2 cache) Intel Core i7-740QM (1.73 GHz (Turbo up to 2....
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 11

Category Panels Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports dual-display ports through √ √ √ √ docking station Supports HP Privacy Filter √ √ √ √ Supports 16×9 aspect ratio display √ √ √ √ panels 15.6-in, HD, ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 12

...√ Supports the following DDR3, √ √ √ √ PC3-10600 configurations at 1333- Category Memory Mass storage devices Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC 14.0" HD LED AG with webcam √ √ (1366x768) WWAN 14.0" HD LED BV with webcam √ (1366x768) WWAN...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 13

Category Optical drive Microphone Audio Webcam Modem Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports the following hard drives: √ √ √ √ ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm SED ● 320-GB, 7200-rpm &#...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 14

Category Ethernet Wireless Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Marvell 88E8059 10/100/1000 √ √ network interface card (NIC) 82577LC non-vPro (HM57) √ √ 82577LM vPro (QM57) √ √ Intel Ethernet with iAMT √ √ NIC Power Down technology √ ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 15

...; √ Display port √ √ √ √ Multi-pin AC power √ √ √ √ RJ-11 (modem) √ √ √ √ 7 Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Integrated wireless personal-area √ √ √ √ network (WPAN...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 16

...Battery √ √ √ √ 8 Chapter 1 Product description Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC... as default √ √ √ √ Power 90-W HP Smart Adapter √ √ requirements 90-W PFC EM HP Smart Adapter √ √ (India only) 90-W...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 17

Category Security Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports 12-cell Ultra Capacity √ √ √ √ Battery Supports HP Fast Charge √ √ √ √ Technology Security cable slot √ √ √ √ Trusted platform module (TPM) 1.2 √...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 18

Category Operating system Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Preinstalled without √ √ √ √ Microsoft® Office: ● Windows® 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 19

Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Preinstalled with Microsoft √ √ √ √ Office: ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 20

...8730; ● SuSE Linux ● Microsoft Logo (Windows 7 and Windows Vista Premium) 12 Chapter 1 Product description Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Restore Media (OSDVD): √ √ √ √ ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ●...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 21

...32 ● Windows Vista Enterprise 64 End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive SIM WLAN module WPAN module WWAN module HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC √ √ √ √ √ √ √ √ √ √ √ √...
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...) Volume up light Blinking: The volume up button is being used to full charge capacity. ● Blinking amber: A battery that is the only available power source has reached a low battery level. If the computer is not plugged into an external power source, the light turns off when all batteries in the computer are fully charged. Item Component...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 65

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HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 87

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HP ProBook User Guide - Windows Vista - Page 38

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HP ProBook User Guide - Windows XP - Page 38

... the SIM into the SIM slot, and gently push the SIM into the slot until it is not replaced. 9. Turn on by pressing the power button. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the battery bay toward you are not sure whether the computer is...

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