HP ProBook 6550b Support Question
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Question posted by tumijohn on January 9th, 2014
6550b Cannot Enable Wireless Adapter
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Related HP ProBook 6550b Manual Pages
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 9
1 Product description
Category Product Name Processor
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6555b Notebook PC √
HP ProBook 6455b Notebook PC
√
HP ProBook 6550b Notebook PC
√
HP ProBook 6450b Notebook PC
√
AMD Phenom II Quad-Core Mobile √
√
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 10
Category
Chipset Graphics
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
AMD Athlon II Dual-Core Processor √
√
P340 (2.2 GHz, 25W, 1 MB L2
cache)
AMD Athlon II Dual-Core Processor √
√
for Notebook PCs P320 (2.1 GHz/
25W/1 MB L2 cache)
Intel Core i7-740QM (1.73 GHz (Turbo up to 2....
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 11
Category Panels
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports dual-display ports through √
√
√
√
docking station
Supports HP Privacy Filter
√
√
√
√
Supports 16×9 aspect ratio display ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 12
...;
Supports the following DDR3,
√
√
√
√
PC3-10600 configurations at 1333-
Category Memory
Mass storage devices
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
14.0" HD LED AG with webcam
√
√
(1366x768) WWAN
14.0" HD LED BV with webcam
√
(1366x768) WWAN
14...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 13
Category
Optical drive
Microphone Audio Webcam Modem
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports the following hard drives: √
√
√
√
● 500-GB, 7200-rpm
● 320-GB, 7200-rpm SED
● 320-GB, 7200-rpm
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 14
Category Ethernet
Wireless
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Marvell ...8730;
√
MiniCard (Russia only)
Supports no-WLAN option
√
√
√
√
Integrated wireless wide-area
√
√
√
√
network (WWAN) options via
MiniCard:
● Qualcomm HSPA...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 15
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Integrated wireless personal-area
...9679; Memory Stick
● Memory Stick Pro
● Memory Stick Duo (adapter required)
● Memory Stick Duo Pro (adapter required)
● MultiMediaCard
● MultiMediaCard HS
● Secure Digital (SD...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 16
...
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
RJ-45 ...enabled as default
√
√
√
√
Power
90-W HP Smart Adapter
√
√
requirements
90-W PFC EM HP Smart Adapter
√
√
(India only)
90-W Smart Adapter (discrete only)
√
√
90-W Smart Adapter...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 17
Category Security
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports 12-cell Ultra Capacity
√
√
√
√
Battery
Supports HP Fast Charge
√
√
√
√
Technology
Security cable slot
√
√
√
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 18
Category
Operating system
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Preinstalled without
√
√
√
√
Microsoft® Office:
● Windows® 7 Home Premium 64
● Windows 7 Home Premium 32
● Windows 7 Pro 64
● ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 19
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Preinstalled with Microsoft
√
√
√
√
Office:
● Windows 7 Home Basic 32
● Windows 7 Home Premium 64
● Windows 7 Home Premium 32
● Windows 7 ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 20
...;
● SuSE Linux
● Microsoft Logo (Windows 7 and Windows Vista Premium)
12 Chapter 1 Product description Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Restore Media (OSDVD):
√
√
√
√
● Windows 7 Home Basic 32
● Windows 7 Home Premium 64
●...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 21
... 32 ● Windows Vista Enterprise 64 End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive SIM WLAN module WPAN module WWAN module
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 43
Computer major components
Item Description
Spare part number
(1) Display assembly (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo): For use only on HP Compaq 6555b and 6550b Notebook PC models
Computer major components 35
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 66
...
593531-001
Intel Centrino Wireless-N 1000 802.11 b/g... the U.S. Virgin Islands, and the United States
AMD Athlon II Dual-Core Processor for Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache) for use only on HP Compaq 6555b and...adapter
90-W PFC HP Smart adapter
90-W PFC EM HP Smart adapter
65-W PFC RC/V EM HP Smart adapter
Webcam module
Intel P4500 (1.8 GHz), 2MB, 35W for use only on HP Compaq 6550b...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 124
... Dual-Core Mobile Processor P520 (2.3 GHz/25W/2 MB L2 cache)
594173-001
AMD Athlon II Dual-Core Processor for Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache)
594165-001
For use only on , and then shut it down the ... the power cord from the AC outlet and then unplugging the AC adapter from the computer.
116 Chapter 4 Removal and replacement procedures Shut down through the operating system.
2.
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 167
... ● Enable/disable the fingerprint device (enabled by default). ● Enable/disable a modem device (enabled by default). ● Enable/disable the embedded WLAN device (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Enable the ambient light sensor (enabled by default). ● Enable/disable the Notebook Multibay device (enabled by default...
HP ProBook User Guide - Windows 7 - Page 159
... the Notebook Upgrade Bay device (enabled by default).
● Enable/disable the Power Monitor Circuit (enabled by default).
● Enable/disable the audio devices (enabled by default). ● Enable/disable the fingerprint device (enabled by
default).
● Enable/disable a modem device (enabled by default). ● Enable/disable the microphone (enabled by default). ● Enable/disable...
HP ProBook User Guide - Windows Vista - Page 155
... the Notebook Upgrade Bay device (enabled by default).
● Enable/disable the Power Monitor Circuit (enabled by default).
● Enable/disable the audio devices (enabled by default). ● Enable/disable the fingerprint device (enabled by
default).
● Enable/disable a modem device (enabled by default). ● Enable/disable the microphone (enabled by default). ● Enable/disable...
HP ProBook User Guide - Windows XP - Page 154
... the Notebook Upgrade Bay device (enabled by default).
● Enable/disable the Power Monitor Circuit (enabled by default).
● Enable/disable the audio devices (enabled by default).
● Enable/disable the fingerprint device (enabled by default).
● Enable/disable a modem device (enabled by default).
● Enable/disable the microphone (enabled by default).
● Enable/disable...
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