Hisense AX3125H Support Question
Hisense AX3125H Support Question
Find answers below for this question about Hisense AX3125H.Need a Hisense AX3125H manual? We have 3 online manuals for this item!
Question posted by lucy2141997 on November 28th, 2023
Unpairing
My subwoofer and back speakers unpair with my sound bar. How do I get it to stop?
Current Answers
Answer #1: Posted by Emwis on December 2nd, 2023 5:15 AM
Emwis
Member since:
November 18th, 2023 Points: 1,200
Member since:
November 18th, 2023 Points: 1,200
If your subwoofer and back speakers are unpairing with your Hisense soundbar, here are a few troubleshooting steps you can try to resolve the issue:
1. Re-pair the devices: Check the soundbar's user manual for instructions on how to pair the subwoofer and back speakers. Typically, you need to press and hold a specific button on each device until they establish a connection. Make sure you follow the correct pairing process to properly sync the devices.
2. Power cycle the devices: Turn off and unplug all the devices, including the soundbar, subwoofer, and back speakers from the power source. Leave them unplugged for a couple of minutes. Then, plug them back in and turn them on one by one, starting with the soundbar. This can help refresh the connection between the devices.
3. Check for interference: Make sure there are no wireless devices, such as routers or cordless phones, placed near the soundbar and speakers. These devices can cause signal interference, leading to unpairing issues. Move any such devices away from the soundbar to see if it resolves the problem.
4. Update firmware: Visit the Hisense support website or contact their customer support to check if there are any available firmware updates for your soundbar. Updating the firmware can fix bugs and improve device compatibility, potentially resolving the unpairing issue.
5. Reset the devices: If the previous steps didn't work, you can try resetting the soundbar, subwoofer, and back speakers to their factory settings. Look up the user manual for instructions on how to perform a reset. After the reset, follow the pairing process again to establish a fresh connection.
If you've tried all these steps and are still facing issues, it is recommended to reach out to Hisense customer support for further assistance. They should be able to provide specific troubleshooting steps or address any hardware-related problems.
Related Hisense AX3125H Manual Pages
Spec Sheet Release - Page 1
... with a 7-speaker array that draws you love across all your favorite movies, music, and games, without any Roku TV through the HDMI (eARC) connection.
And, eARC provides a simple one remote.
440
watts*
Hisense 3.1.2 ch Soundbar with wireless subwoofer
MODEL AX3125H
Upgrade your audio experience with the included HDMI cable. The AX3125H's 4 4 0 watts of sound fills...
Spec Sheet Release - Page 2
440
watts*
Hisense 3.1.2 ch Soundbar with wireless subwoofer
MODEL AX3125H
TECHNICAL SPECIFICATIONS
DIMENSIONS/WEIGHT
Soundbar Dimensions Soundbar Weight
Subwoofer Dimensions
Subwoofer Weight
Package Dimensions
Package Weight Package Quantity Sound Performance Channels Subwoofer
Speakers Max Audio Power Frequency Response Sound Enhancement Sound Mode Virtual Surround Audio Decoder Dolby Atmos ...
User Manual - Page 1
3.1.2 CH Soundbar with Wireless Subwoofer Model: AX3125H
440W
Max Audio Power
USER MANUAL
Before using the soundbar, please read this manual thoroughly and retain it for future reference.
User Manual - Page 2
... Devices...17 9.2 Listen to AUX Socket ...13 5.6 Connect Power ...13 5.7 Pair up with the Subwoofer ...14
6. Specifications ...21
2 DTS: X Operation ...16 7.1 DRC / Dialog Control ...Feature ...14 6.3 Select Modes ...15 6.4 Adjust the Bass/Treble Level...15 6.5 Turn the Surround Sound ON/OFF...15 6.6 Adjust the Soundbar's Volume ...15 6.7 Adjust the Brightness ...15 6.8 Select Equalizer...
User Manual - Page 7
... product may vary in the Box
Main Unit
For UK
For AUS
For US
For EU
* Plug type varies by region
Wireless Subwoofer
AC Power Cord x 2
For Main Unit / Wireless Subwoofer
Optical Cable
HDMI Cable
Brackets (x2) /Bracket Screw (x2) / Wall Anchors (x2)
Remote Control / AAA Batteries x 2
User Manual / Quick Start Guide...
User Manual - Page 8
... on an external device.
12 AUX Socket Connect to an external audio device.
13 AC IN Socket Connect to the power supply.
3.2 Wireless Subwoofer
1 Indicator
• Fast blink The subwoofer in pairing mode • Constant on the connected TV.
10 USB Socket Insert the USB device to play mode.
6 +/-(VOL+/VOL-) Button...
User Manual - Page 9
... pairing record and enter to pairing mode
3 AC IN Socket Connect to enter
12
10
9 BASS+/-
Adjust display brightness. 12 (MUTE) Mute or resume the sound.
9 Increase/decrease the volume level.
8
Play/pause/resume playback in Bluetooth / USB mode. 9
11
7 VOL+/VOL- Press and hold the button for 3s to power...
User Manual - Page 12
... well as with devices that "Bitstream", "RAW" or "No Encoding" is no longer constrained by delivering sound in HDMI eARC /ARC mode.
If your soundbar to support Dolby Atmos® / DTS: X or...• Your TV must be set up , you immersive listening experience by fixed-position speaker placement or specific channel signals. HDMI-CEC and ARC must support the HDMI-CEC and...
User Manual - Page 13
...HDMI OUT (eARC/ARC)
USB
5V 500mA
OPTICAL
AUX
OPTICAL
OPTICAL
5.6 Connect Power
• Risk of the subwoofer and then into a mains socket.
5.5 Connect to AUX Socket
A Use a RCA to 3.5mm audio cable ... mains cable to the AC IN socket of the main unit and then into a mains socket.
• Subwoofer Connect the mains cable to the AC IN socket of product damage! A
B
HDMI IN
HDMI OUT (eARC...
User Manual - Page 14
... 3.
1.
If the automatic pairing fails, pair the subwoofer with the Subwoofer
Automatic pairing
The subwoofer soundbar will automatically pair • The subwoofer should the soundbar be in ON mode. • ...To disable this would standby automatically when no audio is switched on the rear of the subwoofer for 3 seconds to the
LED State
Status
main unit. 5.7 Pair up and the ...
User Manual - Page 15
...- buttons on the remote
control to adjust treble level (treble +5 / treble -5).
6.5 Turn the Surround Sound ON/OFF • Press the SURR button on the remote control
to confirm your selection and ...to select brightness level.
6.8 • While playing, press the EQ button on the surround sound.
By default, the audio delay is called "delayed."
Display
Mode
6.7 Adjust the Brightness -...
User Manual - Page 17
... it will appear
on the device. If you know the device's capabilities.
- the prompt sound from your device with the unit.
Use supplied remote control to the music stored on the unit...If the connection is moved beyond the operational range, when it supports AVRCP).
3 Select "Hisense AX3125H" in BT mode for the password if necessary.
• If no other Bluetooth device pairs ...
User Manual - Page 19
...on the unit or on the soundbar. • Ensure the audio setting of range, please move the subwoofer closer to open the menu.
2. TV, game console, DVD player, etc.) is out of the ... 14
Description (press VOL + / - )
MOVIE,MUSIC,GAME,NEWS, SPORT,NIGHT,AIĎ Switch Surround Sound [ON / OFF]
Adjust the Bass Level
Adjust the Treble Level
Adjust the Brightness (Dimmer Level: DIM 0/1/2/3, exit...
User Manual - Page 20
... networked equipment information, see https: //hisense.fr/cat-produit/barres-de-son/ The subwoofer is too low, the unit will be turned o automatically in again after 4 minutes to reset the subwoofer.
20 Please increase the volume level of subwoofer does not light up. • Please unplug power cord from the mains sockect, and...
User Manual - Page 21
...) Net weight Frequency Response Amplifier (Max Audio Power) Total Main Unit Subwoofer Remote Control Distance/Angle Battery type
V5.3 2400 MHz ~ 2483.5 MHz ≤...Supply Power Consumption Standby Power USB port for playback USB Compatibility
Dimension (WxHxD) Net weight Frequency Response Operating Temperature
AX3125H
AC 100-240V~ 50/60Hz 20 W < 0.50 W 5V 500mA Hi-Speed USB (2.0) / FAT32 /...
Quick Start Guide - Page 1
3.1.2 CH Soundbar with Wireless Subwoofer Model: AX3125H
What's in the Box
Main Unit
Wireless Subwoofer
1
Remote Control / AAA Batteries x 2
2
Brackets (x2) /Bracket Screw (x2) / Wall ... US
For EU
* Plug type varies by region
AC Power Cord x 2 For Main Unit / Wireless Subwoofer
Display Screen
Power
Source Volume Volume
Down
Up
HDMI IN
HDMI OUT (eARC/ARC)
USB
5V 500mA
OPTICAL
...
Quick Start Guide - Page 2
...
For EU
For US
For AUS
* Power cord quantity and plug type vary by regions.
* If no audio from the wireless subwoofer can be heard, manually pair up them. The subwoofer and soundbar will automatically pair when they are plugged into the mains sockets and turned on Connected / Paired successfully • Slow...
Quick Start Guide - Page 4
...Display
Mode
Bluetooth Not Connected
< 8 m / 27 ft
Settings Bluetooth
Bluetooth DEVICES Hisense AX3125H Connected Now Discoverable
1
2
6 Wall Mounting
1
2
Display
Mode
3
Bluetooth Connected
.... Adjust treble level. 11 DIMMER+/- Adjust display brightness. 12 (MUTE) Mute or resume the sound.
5 Bluetooth( ) Operation
Replace the Remote Control Battery
1 Press and slide the back cover ...