Question posted by referweichert on May 4th, 2020
Corporate Phone Number
I would like to speak with someone in corporate about how my account has been handled. I would like a corporate number. I have been shut down three times without notifications. I have been with you since 2017. The last 2 months I have had phishing 3 times on a static website. When speaking to greg the person in charge why has my business website shut down without notice he attempts to sell me into a 299.00 upgrade. Seriously, is this how your company treats loyal customers. I have essentials, No malware has been removed and has cost me. Here is the security we went over in chat that would handle the cleaning and prevent future attacks.Prevent Plus plan features - $299/yr with free manual clean- Continuous malware scan, SMART automated malware removal daily, Vulnerability scan, Spam scan- 4 hour response time to clean existing infections, and patch weakness in WordPress CMS core files- Blacklist monitoring and reputation management (blacklist removal, anti-virus watch)- DDoS protection, XSS and SQLi protection, Block automated bot attacks and script injections- Advanced Web Application Firewall, Content Delivery Network to boost site speed and rankingsGreg Hutchison | Website Security SpecialistM-F 8:00AM - 4:30PM (MST - Phoenix)P: 855.434.7316 (ext. 27790) | [email protected]
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Answer #1: Posted by techyagent on May 4th, 2020 7:53 PM
I been looking for a corporate number or contact path over the internet for hostgator but unable to find one. So do one thing try to compose a tweet on twitter twi explain the scenario over there and criticize them as well over there for their behaviour. And #hostgator and tweet it.
It will mark a good impact on them and they will also resolve your problem soon.
Thanks
Techygirl
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