Question posted by stephenstump on March 18th, 2010

I'm Being Denied Access To My Account. They Are Saying My Password Is Incorrect

I'm not able to access my acount.  They are saying my password is incorrect.  They are sending information to my e-mail account which they are denying access to.  How can I get into my account, or change my password without them sending it through e-mail which they won't allow me into?

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 6th, 2011 5:40 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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After several unsuccessful sign in attempts, Windows Live ID automatically sets a "locked out" period. This prevents access to your account, even when the correct password is supplied for security reasons. In order to regain access to your account, please validate your account ownership by visiting the link below:

https://support.live.com/eform.aspx?productKey=wlidvalidation&ct=eformcs

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