Question posted by chefoscarv on May 10th, 2010

Someone Is Sending Spam Mail Using My Hot Mail And Address On My Acct

someone is got to my address book in my hot mail acct and sending spam to all my contacts

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 6th, 2011 9:46 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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Hotmail accounts can get hijacked in a number of ways and are often used by thieves to spew spam, phishing messages and malware to everybody in the account’s address book. Along with its general Hotmail support portal, Microsoft has an article on recent reports of Hotmail account hijackings and what you can do to try and rescue your account.

If you can get to it, the first thing you should do is change the account’s password — and change it to a strong password made up of letters and numbers so it’s hard to guess. You should also update your machine’s security software and run a system scan to see if any viruses or malware from the hijackers has infected your computer. (If you have a PC and don’t have any security software, consider the free Microsoft Security Essentials program.

Microsoft’s Windows Live Solution Center also has a section devoted to account recovery and security with steps to take if you still have access to the compromised Hotmail account.

If you try all the suggested steps there and still can’t get back into your account, try the Windows Live ID Account Recovery page, which might help you reset your password by way of the secret question and answer you set up when you created the account, or by sending password information to the alternate e-mail account you supplied when signing up for the Hotmail account.

Hotmail Knowledge Base Results

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  • Search Results
    ...Mail, offer POP3 access and let you must contact your Windows Live Hotmail account. Contact your other email accounts. If you have another e-mail address. You need to have a paid subscription to be able to mail... your account, click Send and receive mail from the server when they offer these accounts, click Add an e-mail account. 6. Enter the e-mail address and password of 630...
  • Search Results
    ...mailing, web site address, or even more personal information. Customers are asked to update their payment information for their mail...Spam. * Non-Windows Live Hotmail customers... Here is an example... 41.92 42 Protecting Your Identity: You can allow, deny, or restrict a child's (An account holder whose use...mail and you 've encountered. To report spam... customer's contact list without... send ...
  • Search Results
    ... do these messages mean? This solution article will give information to users who want to receive the messages will receive your address book to make sure that only people who are unwanted mail.   • Our Hotmail moderators need to make sure that the accounts are some steps that they are less likely...

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