Get support for Iomega 34169 - Prestige Portable Hard Drive 500 GB External

Iomega 34169 Support Question

Iomega 34169 Support Question

Find answers below for this question about Iomega 34169 - Prestige Portable Hard Drive 500 GB External.
Question posted by vkusaur on July 20th, 2016

My Iomega Nas Drive Is Showing An Error And It Is Out Of Warranty. Need Support.

My Iomega NAS drive is showing an error and it is out of warranty. Need support.

Current Answers

Answer #1: Posted by waelsaidani1 on July 20th, 2016 1:35 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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May 12th, 2013

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  1. Unplug the NAS from the router
  2. Unplug the pc from the router (if the pc is wireless, disable wireless)
  3. Using Ethernet Cable, plug the NAS directly into the pc with no other devices attached.
  4. Restart the NAS and wait for it to boot COMPLETELY 100%
  5. The NAS will request an address from the PC which will be an APIPA address (this is a 169. address)
  6. The first time you use the arp -a in a cmd prompt, it gives you the 169.x.x.x address of "The PC"
  7. You may have to arp -a twice to get the NAS address.
  8. The second time you use the arp -a I will get another APIPA address in the 169.x.x.x address
  9. Take the new address and use it in the web browser just like normal to access the device.

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