Jabra PRO 920 Support Question
Jabra PRO 920 Support Question
Find answers below for this question about Jabra PRO 920.Need a Jabra PRO 920 manual? We have 4 online manuals for this item!
Question posted by marciocinelli on September 1st, 2015
Searching For My Headset
Can I locate my headset using the base? I don't know where my headset is?
Current Answers
Answer #1: Posted by JabraSupport on September 1st, 2015 5:38 AM
JabraSupport
Member since:
October 13th, 2011 Points: 1,597,040
Member since:
October 13th, 2011 Points: 1,597,040
Unfortunately, there's no way to "find" the headset by using the base. If you've lost your headset, they are available for individual sale through Jabra.
If you have any other questions, in North America you can contact Jabra's Product Support Group by calling 866-697-8757. If you're in a different region, check the Contact info on the Jabra web site for your area.
If you have any other questions, in North America you can contact Jabra's Product Support Group by calling 866-697-8757. If you're in a different region, check the Contact info on the Jabra web site for your area.
Related Jabra PRO 920 Manual Pages
Datasheet - Page 1
... all leading desk phone systems. User-friendly voice prompts make set-up a breeze, and the simple and intuitive call-control buttons make it easy to use. Professional.
Jabra PRO 920 is a professional entry-level wireless headset designed for a perfect fit 7. GN Netcom develops, manufactures and markets its products under the Jabra brand name. Jabra...
Datasheet - Page 2
... adaptors are using the correct standard
SAFETY
The Jabra PRO™ 920 meets the requirements of time Enhances call -
This saves energy and reduces CO2 emissions Reduces need to charge headset during working hours Separate call-control button ensures intuitive call handling
Saves power when the headset is compatible with one base to form a conference call...
Quick Start Guide - Page 4
... boom arm
LED indicator
Speaker
Noise-cancelling microphone
2
JABRA PRO 920 BASE
1
Foldable base stand
Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash) Unknown battery status
Microphone muted Active audio link between headset and base Searching for headset
Battery indicator
Mute indicator
Audio link indicator
Microphone volume controls...
Quick Start Guide - Page 7
... B Desk phone without headset port
OPTION C Desk phone with GN1000 or electronic hoockswitch
YOU HAVE NOW SUCCESSFULLY CONNECTED YOUR JABRA PRO 920
8
9
If there is no dial tone, check that all cables are connected correctly.
3 Dial a friend or colleagues phone number using the microphone + / volume buttons on the back of the base. If the listener...
User Manual - Page 2
...ENDING CALLS 18 6.2 SWITCHING BETWEEN PHONE AND HEADSET 18 6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS 18
JABRA PRO 920
2 WELCOME 4 2. JABRA PRO 920 FEATURES 15
5.1 HEADSET MULTIFUNCTION BUTTON 15 5.2 HEADSET SPEAKER VOLUME BUTTONS 15 5.3 HEADSET MUTE BUTTON...15 5.4 HEADSET LED INDICATOR...16 5.5 HEADSET AUDIO INDICATORS 16 5.6 BASE VISUAL INDICATORS ...17
6. CONNECTING TO A DESK...
User Manual - Page 3
... 7.6 HOW TO RESET ADVANCED SETTINGS 21 7.7 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES 21
8. TECHNICAL SPECIFICATIONS 24
9.1 JABRA PRO 920 HEADSET...24 9.2 HEADSET BATTERY ...24 9.3 MATERIALS AND ALLERGIES ...25 9.4 JABRA PRO 920 BASE ...25 9.5 PRODUCT DISPOSAL ...25 9.6 CERTIFICATIONS AND SAFETY APPROVALS 26
JABRA PRO 920
3 ENGLISH
7. SUPPORT 22
8.1 FAQS AND TROUBLESHOOTING 22
9.
User Manual - Page 4
... handset lifter. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO 920 headset features • Exceptional sound quality. • Volume and mute controls. • Intuitive headset multi-function button for easy call status indicators. • Battery indicators. • Voice-prompted configuration...
User Manual - Page 5
PRODUCT OVERVIEW
2.1 PACKAGE CONTENTS
Headset
Headband attachment
Earhook attachment
(not supplied in all regions)
Base
Installation CD
(User Manual)
Quick Start Guide
Warning & Declaration booklet
Power adapter Telephone cable
JABRA PRO 920
5 ENGLISH
2.
User Manual - Page 6
ENGLISH
2.2 HEADSET OVERVIEW
Speaker volume up button Mute button
Speaker volume down button
LED indicator Multi-function button Microphone boom arm
JABRA PRO 920
Speaker
Mount for wearing-style attachments
Recharge contact
Noise-cancelling microphone
6
User Manual - Page 7
... for maximum noisecancelling effect.
The neckband attachment can be worn in all regions) CLICK
Attaching the neckband (optional accessory)
CLICK
JABRA PRO 920
R L
7
The headband and earhook attachments (earhook not supplied in three different wearing-styles: headband, ear hook or neckband. ENGLISH
2.3 HEADSET ATTACHMENTS
The Jabra PRO 920 headset can be purchased separately.
User Manual - Page 8
ENGLISH
2.4 BASE OVERVIEW
Headset cradle
1
Foldable base stand
Battery indicator
Clear Dial Tone switch Handset port Telephone port
Headset recharge contact
Audio link indicator Mute indicator
Microphone volume controls
AUX port Power adapter port
JABRA PRO 920
8
User Manual - Page 11
... between handset and headset. 1. OPTION 4
Desk Phone without Headset Port This desk phone does not have a button on the base. 3.
Call your specific desk phone. 1. 3.2 CONNECT TO DESK PHONE
OPTION 1
Desk Phone with the Jabra Link. OPTION 2
Desk Phone with Jabra Link A Jabra Link adapter enables an incoming call . JABRA PRO 920
12 On the...
User Manual - Page 12
JABRA PRO 920
13 Connect the power adapter to the mains power socket.
3.4 DOCK THE HEADSET
Dock the headset with the base
Dock the headset, as illustrated.
When the primary headset is docked correctly the headset LED will be white for 5 seconds, and the headset battery will begin charging, if needed. Plug the power adapter into the port marked on...
User Manual - Page 13
... speaking volume. Press the headset button on the back of
the Jabra PRO 920 base, as illustrated, if your speaking volume is set before first-time use of desk phone brands/models available, a clear dial tone must be strong, clear and undistorted. 5. The dial tone should be set , end the call .
Locate the clear dial tone...
User Manual - Page 14
... call
9
Reject incoming call
Put current call
Power on
9
Power off
5.2 HEADSET SPEAKER VOLUME BUTTONS
The speaker volume buttons adjust the headset speaker volume. JABRA PRO 920 FEATURES
5.1 HEADSET MULTIFUNCTION BUTTON
The multi-function button is located on hold 1-3 seconds)
9 9
9 (5 secs)
Speaker volume buttons
5.3 HEADSET MUTE BUTTON
The mute button mutes or un-mutes the...
User Manual - Page 15
...Headset state Headset docked in base
LED sample (click to view)
Headset docked in charger
Headset docked in unknown base
Settings copying
Settings copied
Settings cannot be copied
Firmware updating
5.5 HEADSET AUDIO INDICATORS
The headset...Incoming call status. ENGLISH
5.4 HEADSET LED INDICATOR
The LED indicator indicates call accepted
JABRA PRO 920
16 Audio tone
Audio Sample (click...
User Manual - Page 16
Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash)
Unknown battery status
Microphone muted Active audio link between headset and base Searching for headset
JABRA PRO 920
17 ENGLISH
Voice prompt Setup Audio protection Wireless range Auto sleep mode Remote call control Goodbye Factory default
Audio Sample (click to listen)
Voice...
User Manual - Page 17
... call
Phone with electronic hookswitch, or handset lifter
1.
Dial number using desk phone.
Connect secondary headset 1. The audio is ended for all headsets.
JABRA PRO 920
18 Phone without electronic hookswitch or handset lifter) 1. Do not return desk phone handset to pair with the base. When the headsets are successfully paired, a double-tone will hang up on...
User Manual - Page 18
... conserve battery.
7.3 POWER MANAGEMENT
The Jabra PRO 920 provides several built-in the headset every few seconds. To use this range. If the headset is the control mechanism used to solid blue. If the headset remains out of range of no audio link between the desk phone and the Jabra PRO 920 base. Auto sleep mode Auto sleep mode can...
User Manual - Page 19
...and hold both headset volume buttons until the voice prompt says "Setup" and then release the buttons.
Start setup
SETUP
2 Setup mode
• The headset buttons are used to indicate ... Put on the base. ENGLISH
7.5 HOW TO CHANGE THE ADVANCED SETTINGS
Four advanced settings can be configured using the base. Voice prompts indicate the current setting and value. GOODBYE
JABRA PRO 920
20
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