Get support for Lacie 301302U - Hard Disk Design

Lacie 301302U Support Question

Lacie 301302U Support Question

Find answers below for this question about Lacie 301302U - Hard Disk Design.
Question posted by tomwatson29 on September 26th, 2011

I Need Instructions On How To Hook Up This Drive And Download My Files Thereon

I've plugged in the hard drive, but it dowsn't seem to download into my Windows XP system.  I need to copy files into my drive, but don't know how

Current Answers

Answer #1: Posted by kcmjr on September 26th, 2011 12:27 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,255
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Windows "should" automatically detect the drive. USB hard drives are directly supported.

Plug the drive in after Windows has already loaded.  Does it detected the drive? 

Try plugging it in before powering the PC on.  Does it detect it? 

Do any other USB devices work in the port you're using?  Try a different port. 

Open the BIOS during a reboot, make sure legacy USB support is on.

Is your system USB 2.0 or USB 1.0.  If you plug into a USB 1.0 port the speeds will be dramatically slower.

Open the disk manager.  Right click "My Computer", select "Manage".  Scroll down to "Disk Management".  Is the drive displayed?  Try scanning for new hardware with the pulldown at the top of the screen.

There are no drivers available for this drive.  http://www.lacie.com/products/product.htm?id=10270

If all this does not make the drive available it simply may not be compatible with your PC.

Also I've seen where some folks have had to format the drive before it can be used.  That can be done from the Disk Management screen as well.


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