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Lenovo A2109 Support Question

Lenovo A2109 Support Question

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Question posted by champagnealain on September 10th, 2017

My Lenovo Tablet A2109a-f Desn't Start Correctly At Power Up Time.

At powering up time, only the Lenovo banner is displayed on the screen followed by a colored spot that moves from left to right and right to left horizontally, permanently and then, nothing else appears on the screen.The system seems to be frozen.Could you give me an explanation about that problem.Thank you very much.

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Related Lenovo A2109 Manual Pages

IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 3

...adapter 21 Checking the battery pack 22 Related service information 23 Locking the screen 23 Power management 23 Sleep (standby) mode 23 Lenovo IdeaTab A2109A-F 24 Specifications 24 FRU replacement notices 25 Screw notices 25 Removing and...Locations 46 Front and Bottom view 46 Top, Right-side and Left-side view 47 Parts list 48 Overall 49 Miscellaneous parts 51 Notices 52 Trademarks 53 ...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 4

... only for servicing computers. •• The product-specific section includes service, reference, and product-specific parts information. Important: This manual is divided into the following Lenovo IdeaPad product: Lenovo IdeaTab A2109A-F Use this manual to read all the information under "Safety information" on page 1 and "Important service information" on page 16. Before servicing...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 6

...Use a slow lifting force. Never move suddenly or twist when you are servicing...correctly before returning the machine to the customer. •• Fan louvers on the machine help to prevent the overheating of the object equally between your feet. 3. Lenovo IdeaTab A2109A-F Hardware Maintenance Manual General safety Follow... unsafe. •• Before you start the machine, make sure that may ...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 8

... removed from their normal operating places in your work area. Power supply units - Motor generators and similar units. (This practice ensures correct grounding of a plastic dental mirror. such touching can cause personal injury and machine damage. •• Do not service the following parts with the reflective surface of the units.) ••...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 10

...Wear a grounded wrist strap against ESD damage is required for operator safety and correct system function. Use product-specific ESD procedures when they are sensitive to electrostatic ...should be considered sensitive to eliminate static on ac-operated computers. Notes: 1. Lenovo IdeaTab A2109A-F Hardware Maintenance Manual Handling devices that the machine, the part, the work ...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 18

...DVD-ROM drive, or another laser device is installed, note the following: CAUTION Use of controls or adjustments or performance of procedures other ... serviceable parts inside those specified herein might result in the U.S. Lenovo IdeaTab A2109A-F Hardware Maintenance Manual Laser compliance statement Some models of Lenovo IdeaPad computer are equipped from the factory with an optical storage ...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 20

...information about replacing RoHS compliant FRUs" on the customer support site: http://consumersupport.lenovo.com/. Follow the directions on page 16 - Lenovo IdeaTab A2109A-F Hardware Maintenance Manual Important service information This chapter presents the following important service information: •• "Strategy for replacing FRUs" on the screen and install the necessary software. 16
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 22

...products and any product Lenovo produces containing RoHS compliant FRUs. The following statement pertains to support Lenovo's requirements and schedule in... is automatically shipped by the distribution center at the time of Hazardous Substances in 2005 and 2006 will contain ... compliant, the replacement part must be implemented on Lenovo products placed on the market before June 2006 Products...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 24

... by liquid spilled into the system •• Damage caused by the improper insertion of a PC Card or the installation of an incorrect AC adapter on laptop products The following information in which the machine failed 4. Lenovo IdeaTab A2109A-F Hardware Maintenance Manual What to do first When you do return an FRU, you must...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 25

...;• If the problem continues, go to "Lenovo IdeaTab A2109A-F" on page 24. To check the AC adapter, follow the steps below: 1. Note: Noise from the tablet. 2. See the following figure: Pin Voltage (V DC) 1 +5 2 0 2 1 Note: Output voltage for correct continuity and installation. If the voltage is acceptable, do the following power supply checkouts: •• "Checking the AC...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 26

...In the applications list, to be continued for a while. To check the battery pack, follow the steps below: 1. See the following figure: 1 2 3 4 5 7 6 Terminal 1 7 Voltage (V DC) +0 to...22 Lenovo IdeaTab A2109A-F Hardware Maintenance Manual Checking the battery pack Battery charging does not start until the Power Meter shows that less than 95% of battery power remaining is displayed....
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 28

... Chipset Graphic memory chip Display Standard memory eMMC I/O port PCI Express Mini Card slot Bluetooth wireless Keyboard Touch screen Integrated camera Battery AC ... DC, 12.5W • Android version 4.0 24 Lenovo IdeaTab A2109A-F Hardware Maintenance Manual Lenovo IdeaTab A2109A-F This chapter presents the following product-specific service references and product-specific parts information:...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 29

Do the following country specifications. 25 Lenovo IdeaTab A2109A-F FRU replacement notices This section presents notices related to the torque shown in your tool bag. •• Always use a screw that you use the correct screws. If you have a torque screwdriver , refer to the "Torque" column for each step. •• Make sure that you...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 30

... the numbers in place, reverse the removal procedures and follow any of the page. To put the new FRU in square callouts. 5. Follow the correct sequence in the steps to remove the FRU, as given in the figures by removing any FRUs that all power cords from electrical outlets, remove the battery pack, and...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 31

Removal steps of rear cover Note: Turn off the IdeaTab before you begin. Failure to do so may cause permanent damage to the IdeaTab. Remove the speaker cover in direction shown by arrows 1 2. 1 2 27 Lenovo IdeaTab A2109A-F 1010 Rear cover Figure 1.
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 32

Removal steps of base cover (continued) Remove two screws 3. 3 3 Step 3 Screw (quantity) Color M3.0 x 3.0 mm, flat-head, nylon-coated (2) Silver Torque 1.2-1.7 kg/cm 28 Lenovo IdeaTab A2109A-F Hardware Maintenance Manual Figure 1.
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 33

Removal steps of base cover (continued) remove the rear cover in the direction shown by arrow 4. 4 29 Lenovo IdeaTab A2109A-F Figure 1.
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 34

Figure 2. Romove the seven screws 2. 2 1 2 2 2 2 2 2 Step 2 Screw (quantity) Color M3.0 x 3.0 mm, flat-head, nylon-coated (7) Silver Torque 1.2-1.7 kg/cm 30 Lenovo IdeaTab A2109A-F Hardware Maintenance Manual 1020 Battery pack For access, remove this FRU: •• "1010 Rear cover" on page 27 DANGER Only use the battery specified ...
IdeaTab A2109A-F Hardware Maintenance Manual (English) - Page 36

Lenovo IdeaTab A2109A-F Hardware Maintenance Manual 1030 System board Important notices for handling the system board: When handling the system board, bear the following in order: ••...system board Remove two screws 1 and three screws 2. 2 1 1 2 Step 1 2 Screw (quantity) Color M3.0 x 3.0 mm, flat-head, nylon-coated (2) Silver M5.3 x 1.75 mm, flat-head, nylon-coated (3) Silver Torque...
User Guide - IdeaTab A2109 Tablet, IdeaTab A2109A Tablet - Page 2

...01 Overview of IdeaTab A2109A-F 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 1-11 1-12 Appearance Buttons Turning On/Off Your IdeaTab Activating/Deactivating the Display Screen Lock/Unlock Navigation Tips Home Screen Switching Home Screens Status Bar Recent Apps Applications Management Entering Text 1-1 Appearance Images are for reference purposes only, and may differ from the Power off pop-up to...

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