Lexmark X342N Support Question
Lexmark X342N Support Question
Find answers below for this question about Lexmark X342N - Multi Function Printer.Need a Lexmark X342N manual? We have 6 online manuals for this item!
Question posted by jeanpierrehurteau on December 2nd, 2014
Received Faxes Fail To Print
After receiving a fax, the printer doesn't print it automatically... eventhough the fax is registered in the fax call log...
Current Answers
Answer #1: Posted by TommyKervz on December 10th, 2014 6:47 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Read the fax troubleshooting instructions below
http://support.lexmark.com/index?page=content&id=SO3640&locale=EN&userlocale=EN_US
http://www.lexmark.com/publications/pdfs/4200/eng/trouble.html#wp592793
Related Lexmark X342N Manual Pages
Sending a fax using the computer - Page 1
... printer driver. 3 From the Print dialog Fax screen, type the name and number of faxing documents directly from software programs. Sending a fax from your desk.
c From the Print Using pop-up menu, choose Fax PDF. 3 Type the fax number in the ADF or on the scanner glass. d From the list, choose your printer as needed to use.
If you receive...
Sending a fax using the computer - Page 4
... list, choose your printer as a fax:
a From the Printer pop-up menu, choose Select a driver to add your printer fax model, and then click Add.
Sending a fax using the computer
4 4 Click Fax. b Select the printer from the dialog that appears. If you receive an error, "No fax modems were found", follow these directions to use. c From the Print Using pop-up...
Troubleshooting Guide - Page 2
... Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure the guides are using the MFP.
• Restart the computer. • Make sure the MFP is slow.
• Close all applications not in the manual feeder, and make sure no check mark
appears next to Pause Printing.
4 Make...
Troubleshooting Guide - Page 4
... a document, wait until FAX
DEFAULTS appears. If you are printing a document, wait until Off
appears.
8 Press . For more
information, see whether Fax Forwarding is loaded correctly into the ADF or on page 1.
Fax troubleshooting
Cannot send or receive a fax
• Check the display. Telephone - Scans very slowly
• Close all applications not in the printer.
• Check...
Troubleshooting Guide - Page 5
As an alternative, dial the telephone number manually. Received fax has poor quality
Ask that the sender:
• Check that you wish to dial.
... for the number that the quality of the telephone line connection.
• Increase the fax scan resolution. 4 Press .
5 Press or
appears.
MFP receives a blank fax
• Ask the sender to the Ready prompt.
• If you would like ...
User's Guide - Page 4
... at a scheduled time (delay send 44 Adding a prefix before dialing 45 Adding a pause while dialing 45
Receiving a fax ...45 Receiving a fax automatically 45 Receiving a fax manually 46
Forwarding faxes ...46 Printing fax activity reports 47 Customizing fax settings 47
Setting up shortcuts 47 Using the Speed Dial buttons 48 Using the Phone Book 48 Setting the distinctive ring 49 Setting...
User's Guide - Page 14
... Install Now. Getting the MFP ready to fax
You can connect the printer to complete the installation. If problems occur, see Setup troubleshooting on the computer screen to equipment such as a DSL filter) is an analog device that works best when directly connected to send and receive faxes. See the following table to determine the...
User's Guide - Page 15
... is located to make copies or send and receive faxes without using a computer.
1 Make sure you have the following:
• A telephone • Two telephone cords • A telephone wall jack
2 Connect one telephone cord to use the fax line as a normal telephone line.
Then set up the printer wherever your country or region. 3 Connect the...
User's Guide - Page 19
... or off. Remove heavier paper from the printer as books. Connect the MFP to a computer using an ethernet cable. Understanding the parts of the MFP. Connect the MFP to a network using a USB cable.
Turn the MFP on the X342n. Connect the MFP to send and receive faxes. Protect longer sizes of paper that may...
User's Guide - Page 46
...-(Default) • Forward-The MFP sends the fax to the designated fax number. • Forward and Print-The MFP prints the fax and then sends it to receive faxes. f To return to manual answering mode.
1 Deselect Auto Answer:
a From the control panel, press Fax. Forwarding faxes
Use the fax forwarding feature if you hear a fax tone, press Start.
e Press or repeatedly...
User's Guide - Page 89
... or repeatedly until the other device is being used by another device, wait until Off appears. 8 Press . If the telephone line is finished before sending or receiving a fax. Call your telephone company to print any faxes that it is working correctly.
Fax troubleshooting 89
Fax troubleshooting
Problem
Solution
Cannot send or receive a fax Check the display. Make sure...
User's Guide - Page 90
... Check the toner cartridge, and replace it has been programmed for the number that the quality of the
telephone line connection. • Increase the fax scan resolution. Received fax has poor quality
Ask that the sender:
• Check that you would like to the Ready prompt. Check the Prefix setting. 1 From the control...
User's Guide - Page 91
...Line Detected No dial tone
Line Busy No answer Fax failed Scanner Locked, Unlock Scanner 31 Defective Print Cartridge 32 Unsupported Print Cartridge 33 Change Cartridge
Solution
Press 1 to ... the printer to a different
telephone jack.
Check the USB connection at the MFP and at the computer.
Note: To continue the job, press Start. For more information, see Cannot send or receive a fax on ...
User's Guide - Page 102
...send 44 distinctive ring patterns 49 documents
faxing 43 loading into ADF 36 loading on scanner glass 37 printing 39 scanning 55
E
electronic emission ...printing 39 error messages 200 Paper Jam 92 201 Paper Jam 92 202 Paper Jam 92 241 Paper Jam 93 242 Paper Jam 93 251 Paper Jam 93 Change Cartridge 91 Change Media 91 close front door 91 Defective Toner Cartridge 91 Digital Line Detected 91 Fax failed...
Service Manual - Page 20
... correctly loading paper and specialty media. Wait for the current printing environment.
1-6 Service Manual
manuals4you.com Are stuck together - ...printer after loading them. • Make sure the guides in any exposed adhesive when the flap is printing. Have any way - 7003-XXX
Fax Specifications
Transmission rate 3 pages per minute
Compression
MH, MR, MMR
Resolutions
Receive...
Service Manual - Page 22
... Charge coupled device Cyclic redundancy check Double byte character set Dual In-Line Memory Module Error correcting code Error correction mode External Network Adapter End of line Flatbed Field Replaceable Unit Host Based Printing High Voltage High Voltage Power Supply International Liquid crystal diode Light emitting diode Low Voltage Power Supply Multi Function Printer Message...
Service Manual - Page 26
... information describes the functions of the operator panel. Button
Function
Mode selection
Press the Fax, Copy, or Scan mode selection buttons to the original document. Redial/Pause-Pressing this button tells the MFP to it's default mode after the job is for the current job only.
Telephone Icon-manually send or receive a fax.
5 speed dial...
Service Manual - Page 34
... one of the following options:
• Press or 1 to begin printing. The device will automatically change to the size specified on the prompt.
• Press 2 on the numeric keypad. The media size stored in the input tray is too small to print the fax being received.
The Q Link software on the media installed. Press Stop, Start...
Service Manual - Page 62
... Registration" on page 3-4. Sent Received Scan Usage - Go to "Page Count" on page 3-7. Skew Page Top Margin Left Margin Bottom Margin Scanner Registration - String
USB - Go to "Network menu" on page 3-3. Go to "USB" on page 3-5. Go to "Serial number" on page 3-6. Print Copy Fax Total Fax Usage - Go to "Printer Registration" on page 3-3. Copy...
Service Manual - Page 65
... the connection value setting is unsuccessful, Connection failed is the final item displayed in the diagnostics menu. The following tasks:
1. Enter 0 to select Print Debug. Press
. Press
to reset the ...Scan Usage is displayed, press 6.
To print the debug report do the following sequence is successfully changed, the display returns to select the Fax Usage sub menu item. Press to ...
Similar Questions
Lexmark X342n Does Not Print After Receiving Fax
(Posted by NYBOAjws 10 years ago)
Lexmark X342n Does Not Print After Receiving Fax Must Shut Off Machine To
receive fax
receive fax
(Posted by ipti 10 years ago)
What Do Status Codes E-706, E-501, E-713, E-531 & E-809 On My Fax Log Mean?
I am trying to figure out why I didn't receive several faxes that tried to come through. On my fax l...
I am trying to figure out why I didn't receive several faxes that tried to come through. On my fax l...
(Posted by krislan5 11 years ago)
Fax Logs
How do I turn off the fax log on my Lexmark X364dn. Everytime I send a fax, I get a report or confir...
How do I turn off the fax log on my Lexmark X364dn. Everytime I send a fax, I get a report or confir...
(Posted by rugbylumber 12 years ago)