Magellan Maestro 4700 Support Question
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Question posted by cmansberger on July 1st, 2014
Why Does My Computer Not Recognize My Gps When I Hook It Up
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Current Answers
Answer #1: Posted by waelsaidani1 on July 1st, 2014 7:09 PM
To get your PC to recognize your Magellan RoadMate take the following steps:
- Turn on your RoadMate.
- Wait for your RoadMate to be completely powered on (main menu displayed).
- Connect your RoadMate to your computer using the supplied USB cable.
- Wait until the “USB connected” message appears on your RoadMate
- If the Microsoft found new wizard appears:
- Select “No, not this time” and press “Next” button.
- Select the “Recommended” installation and press “Next” button.
- If the “Windows Signature” window appears, press “Continue” button.
- When the hardware wizard has finished, press “Finish” button.
- Wait up to 60 seconds.
- Right click on the “My Computer” icon on your Desktop and select “Explore” to open the Windows file explorer.
- If you see “Magellan or TFAT” drive, your RoadMate is properly connected to your computer.
- If you do not see a “Magellan or TFAT” drive, disconnect the receiver from the USB cable and reboot your computer.
- Return to step 1.
- If the Windows file explorer does not show the a “Magellan or TFAT “ drive, your computer may not meet the minimum system requirements.
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